We have created this guide to answer and guide users to resolve common hotpot issues on their Samsung Galaxy S24 smartphones.
Solutions in this guide will work for the following devices:
- Samsung Galaxy S24
- Samsung Galaxy S24 Plus
- Samsung Galaxy S24 Ultra
Use the steps on this page to fix the following problems on your phone:
- Hotspot won’t turn on
- Hotspot turns on but no internet connection
- Hotspot disconnects frequently
- Hotspot not visible to other devices
Restart Your Device
Restarting your Samsung Galaxy S24 can resolve many minor software glitches that may be causing hotspot issues.
- Press and hold the Power button until the power menu appears.
- Tap on “Restart.”
- Wait for your device to reboot and try turning on the hotspot again.
Check Mobile Data Connection
Your hotspot relies on a stable mobile data connection. Ensure that your mobile data is working correctly.
- Swipe down from the top of the screen to open the notification panel.
- Tap on the “Mobile Data” icon to enable it if it’s not already on.
- Open a web browser and try to load a webpage to confirm that mobile data is working.
- If mobile data is working, try turning on the hotspot again.
Verify Hotspot Settings
Incorrect hotspot settings can prevent other devices from connecting or accessing the internet.
- Open the “Settings” app on your Samsung Galaxy S24.
- Tap on “Connections.”
- Select “Mobile Hotspot and Tethering.”
- Tap on “Mobile Hotspot.”
- Ensure that the “Mobile Hotspot” toggle is turned on.
- Tap on “Configure” to check the hotspot name (SSID) and password. Make sure they are correct.
- Ensure that the “Band” is set to “2.4 GHz” for better compatibility with most devices.
Update Device Software
Software updates include bug fixes and improvements that can resolve hotspot issues.
- Open the “Settings” app.
- Scroll down and tap on “Software update.”
- Tap on “Download and install.”
- If an update is available, follow the on-screen instructions to install it.
- After updating, restart your device and try using the hotspot again.
Reset Network Settings
Resetting network settings can resolve configuration issues that may be affecting your hotspot.
- Open the “Settings” app.
- Scroll down and tap on “General management.”
- Tap on “Reset.”
- Select “Reset network settings.”
- Confirm by tapping “Reset settings.”
- Your device will restart. After it reboots, reconfigure your hotspot settings and try again.
Contact Your Carrier
If none of the above solutions work, there may be an issue with your mobile carrier.
- Contact your mobile carrier’s customer support.
- Explain the hotspot issue you are experiencing.
- Follow any troubleshooting steps provided by the support representative.
- Verify if there are any service outages or restrictions on your account that may be affecting your hotspot functionality.
By following these steps, you should be able to resolve common hotspot issues on your Samsung Galaxy S24.
Are you still facing issues? Leave a comment below so we can help you!