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Recently, I saw a lot of users on forums have reported that the volume bar is stuck on their Samsung smartphones. Most users have reported;

  • Samsung Galaxy S20
  • Samsung Galaxy A10
  • Samsung Galaxy A11

So if you are here because the volume bar is stuck on your Samsung phone as well, well then this guide is for you!

In this guide, you will learn how to fix the freezer volume bar on your Samsung smartphone. Keep reading!!!

Why is the volume menu stuck on my Samsung phone?

There can be one or more reasons why the volume menu/bar is stuck on your Samsung device. It is most likely a software-based issue but sometimes hardware devices like headphones can also cause the volume bar to get stuck on your Samsung device.

So here are the possible causes for why the volume bar is stuck on your Samsung phone;

  1. Android system’s glitch.
  2. The Volume rockers in your device are jammed.
  3. The connected Bluetooth/wired headphone is malfunctioning.
  4. One or many third-party app/s causing a volume bar stuck issue.
  5. Low memory.

How to get rid of the stuck volume bar from your Samsung S20/A10 or A11 device

Now you know what could have caused the volume bar to be stuck on your Samsung phone. So now let’s see how to get rid of this annoying volume menu from your smartphone’s screen and call it a day!

These solutions listed here are also applicable even if your Samsung device is already suffering from this volume menu problem right now. Therefore, no worries!

Follow the instructions one by one without going to rush.

Fix 01 – Check the volume rockers/buttons

Volume-buttons in galaxy phones

Jammed volume rockers can cause many annoying problems, such as keeps lowering your device’s volume, and media volume and also, causing the volume bar to stuck on the screen.

So what you need to do right now is;

  1. check your device’s volume rockers, press each of them and make sure everything is fine. If you cannot feel the pressing, then probably the volume rockers in your Samsung device are jammed.
  2. What you should do now is don’t try to fix the volume rockers by yourself. Because if you don’t know what you are doing you won’t be able to fix it. go to the nearest Samsung service center or a repair shop to get it fixed.

Fix 02 – Restart your device in this way

Maybe you have already tried to restart your device, but it would not let you do it right? Well, there is another way to restart your Samsung phone.

  1. Slide down the notification bar and enable the Auto-rotate option
  2. Turn your device like this
Restart device
  1. Press and hold the power button. Now you will see the Restart button. Tap on it.

After the restart, check the volume rockers as well. The volume slider should be gone now, if it still got stuck, go to the 03rd solution.

Fix 03 – Let the battery go down and turn the device off itself

If the above 2 methods did not work and you don’t have other options to turn off or restart your phone, the best thing you can do is just let the device’s battery go down and wait for it to turn off by itself.

If you want to drain the battery even faster, connect it to charge a power bank or another device.

Then you can charge your Samsung phone a little and turn it on to see if the problem still persists.

Fix 03 – Wipe cache partition

This is a universal method for any android device to fix a lot of issues. So why don’t you try it as well?

The reason is, like any other android device out there, your Samsung smartphone uses a caching system to store useful information to process data faster.

But sometimes, when these cache files get corrupted, the android system will start to malfunction and cause errors like this.

So what you can do is wipe out the cache so the system can regenerate them, you don’t need to be worried because your personal files won’t be affected by wiping out the cache. So here is how you can do that.

Read: Recovery Mode on Samsung Galaxy Smartphones – Complete Guide (2022)

  1. Let the device shut down (By using any method I mentioned above).
  2. Press and hold the Volume button and Power button, and wait till the device reboot into recovery mode.
  3. Once your Samsung device is booted into recovery mode, you can use volume keys to navigate through the recovery mode’s menu.
  4. So by using volume keys, go to Wipe cache partition and then press the power button.
Wipe cache partition option in S22
  1. You will be asked for a confirmation, proceed with it and then the catch files will be wiped out.
Confirmation to wipe cache partition S22
  1. After that, you will see the recovery mode’s menu again, select Reboot the device and press the power button to restart your device.

Now your problem should be fixed. If it does not, don’t worry there is another solution you can try. Keep reading!

Fix 04 – Perform a Factory data reset

If there is a system failure in your Samsung Galaxy device, then you may have to perform a factory data reset to put everything as they were so the volume bar stuck issue will get fixed.

Note: Performing a factory data reset will erase all apps, personal data, and other sensitive information from your device. So make sure to take a backup. Also, make sure your Samsung phone has at least 75% of the battery level remaining before proceeding.

  1. Turn off your Samsung device, If you cannot do that, then let the battery drain as I mentioned earlier.
  2. Now press and hold the Volume up button and Power button.
  3. When the phone is booted into recovery mode, select wipe data/factory reset and press the power button
  4. Like in the wipe cache partition option, you will be asked for a confirmation, so select yes and press the power button.
  5. It will take a few seconds to complete the process, once it is done you will see the recovery menu again.
  6. Then select and proceed with the Reboot system now option.


This guide covered all the possible solutions to fix the volume bar stuck issue on your Samsung device. Especially for S20, A10, and A11 models. If you could not fix the issue yet, then the best thing to do is take your Samsung device to the nearest service center & let the professionals take care of the volume menu stuck problem.

If this guide helped you to fix the problem, don’t forget to leave a comment below. Also if you have any questions regarding this guide, feel free to ask!

Have a nice day


The founder of and the tech nerd of the team. He is specialized in Android/iOS development and web development.

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