Samsung Galaxy S21

Google Maps Not Working on Samsung S21 – How to Fix

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Google Maps is the modern compass for many smartphone users. It helps us navigate unfamiliar places, find local businesses, and even plan our routes for daily commutes. However, some Samsung Galaxy S21 users have reported issues with Google Maps not working correctly or not showing location/navigation accurately. 

If you’re one of them, don’t worry. In this guide, we will explain straightforward fixes to fix Google Maps not working. Whether it’s a software glitch, a location accuracy issue, or an outdated app, we’ve got you covered.

Note: Solutions in this guide will work on any Samsung Galaxy S21 model (S21, S21 Plus, S21 Fe, and S21 Ultra models.) 

Editor’s note: We created these instructions using a Samsung Galaxy S21 running Android 12. Depending on your device’s software version, some steps and menu positions may look slightly different.

Check this video we have created for this specific problem

Fix 01: Allow Location All the Time

The first thing you need to do is to give Google Maps permission to use your device’s GPS access (location access) all the time. By doing this, you’re allowing Google Maps to access your location even when you’re not actively using the app.

The reason why you should enable this is because this option is crucial for Google Maps to function correctly as it needs to track your location constantly for accurate navigation and location services.

Here’s how you can enable this setting:

  1. Open the Settings app on your Samsung Galaxy S21.
  2. Scroll down and tap on Location.
  3. Now, tap on App permission.
  4. Here, you’ll see a list of apps that have requested location access. Find Google Maps and tap on it.
Location apps - maps
  1. You’ll see three options: Allow all the time, Allow only while using the app, and Deny. Tap on Allow all the time.
Maps - allow all the time

Fix 02: Improve Location Accuracy

The accuracy of your location on Google Maps depends on how you have configured your device. When your Galaxy S21’s location accuracy is low, Google Maps may not function as expected. This could result in inaccurate location tracking or the app not working altogether.

To fix this, you can adjust your device’s location settings to improve accuracy. This involves enabling WiFi and Bluetooth scanning. By doing so, even if you’re not connected to a WiFi network or a Bluetooth device, your Galaxy S21 can use nearby WiFi networks and Bluetooth devices to improve location accuracy.

Follow these steps to enable them:

  1. Open Settings.
  2. Scroll down and tap on Location.
  3. Tap on Improve accuracy.
Improve accuracy
  1. Here, you will see two options: Wi-Fi scanning and Bluetooth scanning.
  2. Toggle on both options.
Turn on wifi scanning and bluetooth scanning

Once you’ve adjusted these settings, restart your device. This will ensure that the changes take effect properly. 

Fix 03: Check Sleeping Apps

In Android 11, 12, and 13, there are two battery optimization features you can see: Sleeping apps and Deep sleeping apps. These settings are there to conserve battery power by putting apps into a low-power state when they’re not in use. 

However, these settings interfere with the functionality of Google Maps if you have listed it under these settings.

Sleeping Apps are those that won’t run in the background as soon as you exit them. Deep Sleeping Apps, on the other hand, are apps that won’t run in the background at all, even if you have enabled notifications for them.

Here’s how you can check and remove Google Maps from the Sleeping Apps list:

  1. Open Settings.
  2. Go to Battery and Device care
Battery and device care
  1. Tap on Battery.
Battery settings
  1. Go to Background usage limits.
  2. Select Sleeping apps.
Sleeping apps and deep sleeping apps
  1. Remove Google maps from the list.
Remove maps from sleeping apps

Fix 04: Update Google Maps

Outdated apps often lead to performance issues and the Google Maps app is no exception. If you are using an outdated version of the app that is not fully compatible with your device’s current operating system or might have bugs that have been addressed in a newer version, you should update Google Maps to fix the issue.

Updating Google Maps is a straightforward process. Here’s how you can do it:

  1. Open Google Play Store.
  2. Tap on the search bar and type Google Maps.
  3. Tap on the app from the search result.
  4. Tap on Update.
Search maps on google play store and update

Fix 05: Clear Google Maps Data

It is also possible that corrupted app data causes Google Maps not to work. This data is stored in the app’s data folder, and Clearing this data will resolve these issues and make the app work again.

Here’s how to clear Google Maps data on your Samsung Galaxy S21:

  1. Go to Settings.
  2. Tap on Apps.
  3. Select Maps.
Maps in apps list
  1. Go to Storage.
  2. Tap on Clear data.
Clear maps data

Once you’ve cleared the cache and data, restart your device and open Google Maps again.

Fix 06: Update Your Galaxy S21

Keeping your Samsung Galaxy S21 updated with the latest software is one of the best thing you can do to prevent issues like this. This is because updates usually include bug fixes and improvements that help to optimize the performance of apps on your device.

Before you proceed with the update, make sure that your device is charged to avoid any interruptions. It’s recommended to have at least 70% battery before starting to install the update.

Here are the steps to update your Galaxy S21:

  1. Head over to Settings.
  2. Tap on Battery and device care.
Battery and device care
  1. Tap on Software update.
Software update
  1. Then, tap on Download and install.
Download and install

Depending on the size of the update and the speed of your internet connection, the update process may take some time to complete.

Wrapping Up

We’ve explained 6 solutions to fix Google Maps not working on your Samsung Galaxy S21. Each of these steps addresses a different potential cause of the issue, and we hope that one of these solutions has helped you resolve your problem.

If you have any questions or need help, leave a comment and we will be there to assist you.

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Content writer and Web developer at and he is the big brain behind the technical aspects of this tech blog.

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