Samsung Galaxy S20

How to Fix Hotspot Not Working on a Samsung Galaxy S20

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If the mobile hotspot feature is not working correctly on your Samsung Galaxy S20 it could be a problem with your service provider, your hotspot configurations, or a software glitch/bug.

To fix this problem, you can follow the solutions and instructions I have explained below. The following solutions will work for these scenarios:

  • The mobile hotspot feature not turning on,
  • Cannot connect devices to the hotspot created,
  • Devices keep disconnecting from the hotspot,
  • No internet after connecting to the mobile hotspot.

Note: Solutions in this guide will work on any Samsung Galaxy S20 model (S20, S20 Plus, S20 Fe, and S20 Ultra models.)

Editor’s note: We created these instructions using a Samsung Galaxy S20 running Android 13. Depending on your device’s software version, some steps and menu positions may look slightly different.

Check the Hotspot Availability

Before you follow the solutions below, you need to check and verify the following to ensure the mobile hotspot feature is available for you to use. 

These checks won’t be necessary if the mobile hotspot has worked before on your Galaxy S20 and you haven’t changed your provider.

  1. Contact your service provider and verify you can use the mobile hotspot feature and your data plan covers the mobile hotspot feature as well.
  2. If you have recently changed the service provider, contact the new service provider and mention that to them.
  3. Make sure you are not using a VPN service. Some service providers and VPN services won’t allow you to create a hotspot if connected to the VPN.
  4. Make sure you can browse the internet on your Samsung Galaxy S20. Hotspot won’t work when there is no mobile data connection.

Once you have verified the above, proceed with the solutions below.

Fix 01: Restart Your Samsung Galaxy S20

By restarting your phone, you can fix temporary software glitches that may be causing the hotspot feature not to work properly.

  1. Press and hold the side key to bring up the power menu.
  2. Select the “Power Off” button.
Power off button
  1. Wair for your phone to turn off completely.
  2. Wait for 1 minute and then turn on the phone.
  3. After the phone has turned on, turn on the mobile hotspot.

Fix 02: Change Hotspot Configurations

The mobile hotspot feature on your Samsung Galaxy S20 can be configured differently to make it compatible with different devices.

The default settings work for most devices. However, if you have changed the settings, follow the steps below to make them correct and fix the hotspot not working issue:

  1. Open Settings.
  2. Tap on “Connections”.
  3. Tap on “Mobile hotspot and tethering”.
Mobile hotspot and tethering
  1. Tap on “Mobile hotspot”.
Mobile hotspot and tethering
  1. Tap on the “Configure” button.
Configure mobile hotspot
  1. Change the password to something else.
  2. Change the frequency to “2.4GHz”.
  3. Change the security to “WPA2 PSK”.
Mobile hotspot
  1. Now restart your device.

Fix 03: Update Device Software

Another way to resolve software glitches especially, the bugs causing your phone’s hotspot feature to malfunction is by updating the system software.

Therefore, if you haven’t updated your phone recently, follow the steps below to do it:

  1. Open Settings.
  2. Go to “Battery and device care”.
Battery and device care
  1. Tap on “Software update”.
Software update
  1. Tap on “Download and install”.
Download and install

Now wait for your phone to find an update. Once found, it will notify you and then you can proceed to install it.

Fix 04: Reset Network Settings

Resetting network settings will resolve if there are any network issues with your Galaxy S20. Here is how you can do it:

  1. Open Settings.
  2. Go to “General Management”.
General management
  1. Tap on “Reset”.
Reset option samsung
  1. Select “Reset network reset”.
Reset network settings
  1. Confirm the action.

Fix 05: Do a Factory Data Reset

If you are still experiencing problems with the mobile hotspot feature on your Galaxy S20, the problem could be rooted in the system files. In such cases, you need to perform a factory data reset on your device to fix the problem.

Doing a factory data reset is not easy. You will lose all your data. Therefore, take a backup first. Once you have the backup, write down any email address associated with your phone with its password to unlock the phone after the phone is reset.

Once you are ready, follow the steps to do a factory data reset:

  1. Open Settings and go to “General management”.
  2. Tap on “Reset” and then select “Factory data reset”.
Factory data reset
  1. Then read the warning and confirm the reset.
  2. Wait for your phone to complete the reset.

Once the reset is completed, your phone will boot up normally. Then you can enter the Gmail and password to unlock the phone and set it up again to use the mobile hotspot feature.

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Content writer and Web developer at and he is the big brain behind the technical aspects of this tech blog.

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