There is an ongoing issue with the camera of Samsung Galaxy S22 Ultra. According to some users, the camera app freezes when opening the camera app or after using the camera for a while. Then it gets back to the home screen or restarts the device automatically.
In this guide, we will be looking at the reasons behind this issue and what you can do to fix the camera. So if your Samsung S22 Ultra camera is freezing, this guide is for you.
Note: Solutions in this guide will work on any Samsung Galaxy S22 model (S22, S22 Plus, S22 Fe, and S22 Ultra models.)
Editor’s note: We created these instructions using a Samsung Galaxy S22 running Android 13. Depending on your device’s software version, some steps and menu positions may look slightly different.
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Why is the Samsung S22 Ultra camera freezing?
You might be wondering why the camera freezes on such a high-end device like Galaxy S22 Ultra. This could also be helpful if you ever encounter a problem like this in the future.
The main cause of this issue is a software-related bug or a glitch. When we say software, we mean both the Android operating system as well as the camera app itself.
Such issues could also come with defective software updates too. However, these problems can be easily fixed by applying a few solutions.
But, the camera could also freeze due to hardware failures. If the camera unit is faulty, then you cannot fix the device by yourself and have to take the device to an expert to check. Don’t worry, we will show you how to check that for yourself too. Let’s get into the solutions.
How to fix the camera freezing issue on Samsung S22 Ultra
First, we will show you how to resolve if there is any bug or glitch within the camera app causing camera freezing on your Galaxy S22 Ultra. Then we will move on to the solutions you can apply to fix potential operating system issues.
Let’s start by clearing the camera settings.
Fix 01: Reset camera settings
Sometimes, camera settings data that is stored on your device can get corrupted and lead to freezing the camera app.
If you can open and stay on the camera app for about a minute before it freezes, then you can fix this easily by resetting the camera settings. Here is how you can do that;
- Open the Camera app
- Tap on the Settings icon at the top left side
- Scroll down to the bottom and tap on “Reset settings”
After you have reset the camera app, open it again and see if it works without freezing.
Fix 02: Clear camera app data
There is a separate cache and app data for every app on the android mobile operating system. Usually, when such a problem occurs, people suggest clearing the cache of the app.
However, clearing the cache has little effect on fixing this problem. So instead of clearing the cache, we recommend clearing the app data.
Here is how you can do that;
- Go to Settings
- Tap on Apps
- Scroll down and select the camera app
- Then, tap on Storage
- Finally, tap on Clear data
Open the app after clearing the data and see if it works.
Fix 03: Software update
This solution will work best if the problem starts to appear after a recent software update. Samsung often releases software updates. So you can install an update to see if the problem is gone.
- Go to Settings and tap on Software updates
- Then, tap on Download and install
Wait for a few seconds and let the device search for an update. If an update is available, you will be notified, and then you can proceed with installing the update.
Fix 04: Test a third-party camera app
As we said earlier, hardware issues can also make the camera app freeze as the hardware fails to work correctly. So before going for the last solution (which is factory data reset), we suggest you to check if it is the camera unit causing the issue.
If you wonder how to do that, here is how;
- Open the app and use its features and capture a few photos and videos
- See if the app freezes or crashes too.
If it crashes or freezes, this could mean there is a hardware issue with the camera unit, and you may have to take the device to the nearest Samsung service center to get your Galaxy S22 Ultra checked.
Fix 05: Factory data reset
Once you make sure there is no hardware issue with the camera unit of your S22 Ultra, you can then proceed with the final solution. Here we are going to do a factory data reset.
First, take a backup of your device to an external drive or cloud. You can use our guide if you don’t know how to back up your data.
Then, follow the steps below to reset the device;
- Go to Settings
- Tap on General management
- Tap on Reset
- Then, tap on “Factory data reset”
The reset will take a few minutes. Then, your Galaxy S22 Ultra will get restarted, and you can then open the Camera app and see if the problem is solved.
Fix 06: Reach to Samsung service center
If none of the above solutions worked, then it could be a hardware issue, and as we showed you earlier, if you figure out that even third-party camera apps freeze while using them, you have to take your device to the nearest Samsung repair/service center to get your device checked for potential hardware issues in the camera unit.
That is it. Hope this guide has helped you to fix the freezing camera on your Galaxy S22 Ultra.
If you have any questions or need help regarding this guide, leave a comment below. We will be there to assist you.
Have a nice day!