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Media Volume Not Working on Samsung Galaxy Smartphones & Tablets: How to Fix It

If media volume does not work or low on your Galaxy smartphone/tablet, this is the guide that you need.
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Are you experiencing low or no media volume on your Samsung Galaxy smartphone or tablet? 

A lot of users have reported this issue on the Samsung community for various devices like Samsung Galaxy S20, S21, S22, and even the new Galaxy S23. 

Lucky for you, this problem can be solved easily. So in this guide, we will discuss the possible causes of why the media volume does not work on your Samsung device, plus solutions with step-by-step instructions to fix it. 

Note: This guide is applicable for any Samsung Galaxy smartphone and tablet.

Why the Media Volume is Low or Not Working on Samsung Smartphones/Tablets

There could be one or multiple causes why the media volume is so low or not working on Samsung devices. Some of the common reasons are:

  • The media volume is unintentionally set to low.
  • The media volume limit feature is turned on.
  • There is a temporary glitch in the Android system.
  • A recent software update has caused the issue.
  • There are misconfigurations in the device settings.
  • The headphones, earphones, or speakers being used to stream audio may have issues.
  • Other software-related issues.

How to Fix Low or Not Working Media Volume on Your Samsung Smartphone/Tablet

Here, we have included 8 solutions that are tested and verified by us that can solve the media volume on your Samsung device. 

Check the media volume after applying each solution to see if the problem has gone.

Fix 01 – Check the Media Volume and Increase It

As you may know, you can control the media volume limit separately. So it is important to check if it is set to low at first before going further to solve the issue.

To check your media volume and ensure that it is not unintentionally set to low, follow these steps:

  1. Go to Settings.
  2. Tap on Sounds and vibration.
  3. Under Volume, tap on Media.
  4. Drag the slider to the right and max out the media volume.
Media volume level Samsung

Fix 02 – Check the Media Volume Limit

The media volume limit feature is designed to protect your ears from extreme volume levels. However, it may not sometimes work, especially with external audio devices such as headphones, speakers, earphones, car audio, etc. 

For such instances, you can turn off the media volume limit by following below steps:

  1. Open Settings
  2. Tap on Sound and Vibrations
  3. Tap on Volume
  4. Tap on the three dots at the top right side
  5. Tap on the media volume limit and turn it off
Turn off media volume limit

Fix 03 – Check the Devices (Headphones, Earphones, Speakers, etc.)

If you are using headphones, earphones, or speakers to stream audio from your Samsung Galaxy device, there is a chance that the issue could be with that device. 

To ensure whether it is the audio device that has issues, do this:

  1. Connect your set of headphones, earphones, or speakers to another smartphone or tablet.
  2. Play media (a song/music or a video) and check if the device works correctly.

If you cannot hear audio while connected to another smartphone/tablet, then the audio device has an issue, and you may have to fix that device first.

Fix 04: Restart the device

Restart device

Restarting your Samsung device is the easiest and most effective way to fix temporary glitches. It will allow the system and all the services to restart, which can resolve the media volume. 

Here’s an easy way to do this:

  1. Press and hold the power + volume down keys until your device starts to turn off. Then release the keys.

Once your device has restarted, try playing media again to see if the issue has been fixed.

Fix 05: Reset accessibility settings

Accessibility settings can also impact how media is played on Samsung devices. If there is any misconfiguration in there, resetting them should fix the issue. 

Here’s how you can reset the accessibility settings:

  1. Go to Settings 
  2. Tap on General management
  3. Tap on Reset
  4. Then, tap on Reset accessibility settings
Reset accessibility settings
  1. Confirm.

Fix 06: Reset all settings

If resetting the accessibility settings did not work and the media volume is still not working properly, you can try resetting all settings on your Samsung device. This will reset all settings to default values without deleting personal, but you will have to reconfigure some settings as your need. 

Here’s how you can reset all settings on your Samsung device:

  1. Open Settings.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Reset all settings.
Reset all settings
  1. Confirm.

Fix 07: Do a software update

Doing a software update can often fix software-related bugs. So you can also update your device to see if it can fix the media volume. 

Here’s how you can do a software update on your Samsung Galaxy device:

  1. Go to Settings.
  2. Tap Software update.
  3. Tap Download and install.
Download and install
  1. Wait for the update to search.
  2. Install the update.

Fix 08: Do a factory data reset

If none of the above methods worked, you can do a factory data reset on your Samsung Galaxy device. 

Please note that this will erase all personal data from your device, so be sure to take a backup of all your important data before proceeding. 

Once you are ready, follow these steps to factory reset your device:

  1. Go to Settings > General management.
  2. Tap on Reset.
  3. Tap on Factory data reset.
factory data reset
  1. Enter your password or PIN if prompted.
  2. Confirm


That is it! We have covered every solution to fix the low media volume or not working issue on Samsung Galaxy smartphones and tablets. Hopefully, one of these solutions should fix your problem. 

If you still face the issue, you can contact Samsung customer support for further assistance. In the meantime, if you have any questions or need help, feel free to leave a comment below.

Have a nice day!


The founder of and the tech nerd of the team. He is specialized in Android/iOS development and web development.

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