Samsung Galaxy S22

How to Fix If Mobile Data isn’t Working on Samsung S22

Cannot browse the internet using mobile data on your Galaxy S22 smartphone? We have got you covered!
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Mobile data is a must in today’s digital age, it enables us to stay connected, browse the internet, use social media, and more. When combined with a flagship device like Samsung Galaxy S22, you can do much more than using just a regular smartphone.

However, sometimes, when the mobile data icon (4G, LTE, 5G) isn’t visible at the top of your Galaxy S22 screen, or even if it is, you may be unable to access the internet, and that is why a lot of users have reported that the mobile data isn’t working on their Galaxy S22 devices.

According to our inspections, this issue occurs due to 7 possible reasons. These include:

  • Zero data balance, 
  • Network issues, 
  • Signal strength problems, 
  • Misconfigured network settings, and more. 

In this guide, we will walk you through a series of troubleshooting steps to help you get your Samsung Galaxy S22’s mobile data working again. Let’s get started!

Note: Solutions in this guide will also work on Samsung Galaxy S22 Plus, S22 Fe, and S22 Ultra models.

In a hurry? Watch the video!

Fix 01 – Check Mobile Data Balance

Before diving into more complex troubleshooting steps, it’s crucial to ensure that you still have enough mobile data balance to browse the internet. To check the mobile data balance, check your network provider’s app or website or use a USSD code to check your balance directly from your phone. 

If you find that your data balance is zero or insufficient, you have to top up or purchase a new data plan to continue using mobile data. If your data balance is fine (you have at least 10MB of data to use), let’s move on to the next solution.

Fix 02 – Enable Airplane Mode To Refresh Network

The Airplane mode is a feature on any modern smartphone, including the Samsung Galaxy S22. It suspends signal transmitting functions and disconnects users from their cellular network. 

Although this feature is primarily used during flights to prevent interference with aircraft navigation systems. Toggling Airplane mode on and off can force the device to reconnect to the network, which often resolves minor issues.

Here’s how you can use the Airplane mode to refresh your network connection on your Samsung Galaxy S22:

  1. Swipe down from the top of your screen to open the notification panel.
  2. Look for the Airplane mode icon, then tap on it. You’ll know it’s enabled when the icon lights up or changes color.
Turning on airplane mode
  1. Wait for about 30 seconds to a minute.
  2. Tap on the Airplane mode icon again to disable it.

Your device will now reconnect to the network. Now check if the mobile data is working again.

Fix 03 – Check Signal Strength

Having a strong signal strength is crucial for your mobile data to function optimally. If your area’s signal strength is weak, mobile data will not work as expected, resulting in slow loading times or no internet access at all. 

But this is an easily solvable problem. Here’s how to overcome this:

  1. Swipe down from the top of the screen to open the notification panel.
  2. Tap on the gear icon to open the settings.
  3. Scroll down and tap on “About phone”.
  4. Tap on “Status”.
Status information
  1. Here, you can see your signal strength under the ”SIM card status” section.
Sim card status

For optimal mobile data performance, try to maintain a signal strength of -70 dBm or higher (lower value). If the signal strength is lower than -90dBm (higher value), it means the signal reception is weak.

Signal strength

If you found a weak signal in the status window, here are 3 tricks to improve the signal reception:

  • Move closer to a window or go outside.
  • Avoid obstructions such as walls and electronic devices.
  • Move to a higher floor if you’re in a building

The number of bars on your phone’s signal indicator doesn’t always represent the actual signal strength. It’s always better to check the signal strength in dBm for a more accurate measure.

If you’ve checked and the signal strength is fine, but mobile data is still not working, let’s move on to the next solution.

Fix 04 – Switch From 5G to 4G/3G

5G network is new and therefore the reliability may be limited in some areas, If you are on 5G network mode, this should be the reason causing mobile data issues. 

Switching to 4G or 3G will provide a stable internet connection. Although 4G and 3G may not offer the same speed as 5G, they are more widely available and provide consistent internet connections. Therefore, switch your network mode from 5G to 4G or 3G to resolve the issue with your mobile data not working.

To switch the network mode on your Galaxy S22, follow these steps:

  1. Open the Settings app on your Samsung Galaxy S22.
  2. Scroll down and tap on “Connections”.
  3. Tap on “Mobile networks”.
  4. Tap on “Network mode”.
  5. Here, you will see options for 5G/LTE/3G/2G, LTE/3G/2G, and 3G/2G. If you’re currently on 5G, switch to LTE/3G/2G. If you’re on 4G, try the 3G/2G option.
Network mode

Fix 05 – Reset the Network settings

Network settings control mobile data communication. However, they can become problematic due to misconfigurations, software bugs, or unknowingly made changes. 

Resetting these settings can resolve these issues by reverting the device to default settings. Here’s how you can do that:

  1. Go to Settings.
  2. Scroll down and tap on “General Management”.
  3. Tap on “Reset”.
Reset option samsung
  1. Select “Reset network settings”.
Reset network settings
  1. Tap on “Reset” to confirm.

After resetting the network settings, restart your Galaxy S22 to ensure the changes are effectively applied. Once your device is restarted try turning on mobile data again to see if the issue has been resolved.

Fix 06 – Contact Network Provider

Mobile data issues are not solely caused by smartphones but by problems with network providers. 

Contact your network provider through their customer service hotlines, website, or physical store. Because if the issue is with the local cell tower or a temporary service outage, they will let you know when the outage will be fixed.

Fix 07 – Do a Factory Data Reset

If none of the solutions resolves your mobile data issue, a factory data reset on your Samsung Galaxy S22 may be necessary. This will not only restore your device to its original settings but remove all data and downloaded apps and therefore, factory data reset can resolve persistent issues that other methods cannot fix. 

Before proceeding to do this, back up all important data, you can follow our guide on how to back up your Samsung Galaxy S22.

Here’s how to perform a factory data reset:

  1. Open Settings > General management.
  2. Tap on “Reset”.
  3. Select “Factory data reset”.
Factory data reset
  1. Confirm.

Your device will now start the reset process, which may take a few minutes. Once it’s done, it will restart and you’ll be greeted with the initial setup screen, just like when you first bought the device. 

Then, set up your device by signing in to your Google account and adjusting settings. After, check if the mobile data is working again. If a backup was made before the reset, you can restore data and continue using your phone.

Wrapping Up

This guide aimed to fix the mobile data not working issue on the Samsung Galaxy S22 device that was reported by a lot of users. We hope the solutions in this guide have worked for you.

If you have any questions or need further clarification on any of the steps mentioned in this guide, please feel free to leave a comment below. We are always happy to help you

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Danu

The founder of Backtodefault.com and the tech nerd of the team. He is specialized in Android/iOS development and web development.

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