Recently, we saw some complaints in the Samsung community that users keep saying their Samsung Galaxy S23 Ultra’s integrated S Pen is not connecting properly.
Seeing your new Galaxy S23 Ultra functions like this can be frustrating (this is a flagship, right?), but don’t worry! We have a troubleshooting guide for you.
In this guide, we will show you some possible causes for the S Pen not connecting properly and provide step-by-step solutions to fix the issue.
So, let’s get started!
Editor’s note: We created these instructions using a Samsung Galaxy S23 Ultra running Android 13. Depending on your device’s software version, some steps and menu positions may look slightly different.
Table of Contents
Why the S Pen is not connecting properly with your Galaxy S23 Ultra?
There aren’t a lot of reasons for this. However, it’s important to know what might be causing the problem in order to fix it. So here are the most possible causes behind the S Pen not connecting issue:
- Temporary disconnects due to system glitches
- Bugs in the Android system
- The S Pen that came with your Galaxy S23 is physically damaged or defective: If the S Pen is damaged (either by dropping or liquid leaking) or defective.
How to Fix the S Pen Not Connecting to Samsung Galaxy S23 Ultra Properly?
Now that we’ve discussed the possible causes of the S Pen not connecting properly, let’s look at some solutions to fix the issue.
After applying each solution to see if the issue has been fixed, you can test your S Pen by seating it into your Galaxy S23 Ultra. This way, you won’t need to apply every solution here to get your problem fixed.
Fix 01: Restart your Galaxy S23 Ultra:
The first solution we recommend is to restart your Galaxy S23 Ultra, as Restarting is the best way that can fix temporary glitches on your device.
So here are the steps to follow to get your device restarted fast:
- Press and hold the power key + volume down key until the device starts to turn off. Then release the keys.
Fix 02: Charge the S Pen:
If you have removed the S Pen from the device and used it for a long time without charging, it may not connect properly to the Galaxy S23 Ultra due to its low battery.
Therefore, you can try charging the S Pen for about a minute before you start using it. Here’s what you need to do:
- Seat the S Pen properly into the device.
- Wait for 1 minute and then re-seat the S Pen to see if it connects.
Fix 03: Reset the S Pen:
You can reset the S Pen to reset its connection. This is the same as reconnecting the S Pen but it will repair the device so if there is any connection bug, it can help fix that issue.
To reset the S Pen of your S23 Ultra, follow these steps:
- Open Settings.
- Tap on Advanced Features.
- Tap on S Pen.
- Tap on Air actions.
- Tap on the three dots at the top right corner and select Reset Pen.
- You will now see a prompt saying to insert the S Pen. Do as the device instructs to reset and reconnect the S Pen correctly.
Fix 04: Do a software update:
You can try updating your Galaxy S23 Ultra to the latest software version. If the update comes with a patch for this issue, installing the update will fix any bugs causing the S Pen to connect properly.
Here’s how to update your Galaxy S23 Ultra:
- Go to Settings.
- Tap on Software update.
- Tap on Download and install.
Wait for the device to search for an update. If there is an available update, a notification will arrive. Tap on the notification, and you can proceed to download and install the update. Once the update is complete, try using your S Pen again to see if it is connecting properly.
Fix 05: Take the device to a Samsung repair or service center:
If none of the solutions above work, it may be time to take your device to an authorized Samsung service center.
They will then diagnose the issue and repair or replace it if the S Pen or your Galaxy S23 Ultra is defective. Don’t forget to back up your data before taking your device to the service center, and explain your issue in detail so they can understand the situation better.
The S Pen not connecting properly with your Samsung Galaxy S23 Ultra can be frustrating. But if you have followed and applied the above solutions correctly, your problem should be solved by now.
If you have any questions or need help regarding this issue, feel free to leave a comment below. Our team will be happy to assist you with your concerns.
Have a nice day!