Speaking of emails, Google’s Gmail is the most popular Email provider in the world. It is on top of the everyday priority list, and what we use to view, manage, and send emails to people we work with.
That is why it is so important for us to receive push notifications when there is new mail because no one opens the Gmail app and keeps looking at it to get emails each and every time.
But unfortunately, that is what happened to the Samsung S20, S21, and S22 users. On their smartphones, there is a problem with Gmail notifications. See this help thread on the Samsung community.
According to a lot of users like you, they do not receive Gmail notifications on their Samsung Galaxy S20, S21, and S22 when the app is not in use. They have to open the app every time to see if there is any new email.
On the other hand, some users complain they only get a few notifications but not every mail. This is equally frustrating because they can miss the most important emails they receive.
We started to look for why this happens and what solutions we can apply to fix the Gmail notifications. In the end, we came up with working solutions for this issue
So if Gmail notifications are not working on your Samsung S20, S21, or S22, this guide is for you!
Note: Solutions in this guide will work on every Samsung Galaxy S20, S21, and S22 model.
Editor’s note: We created these instructions using a Samsung Galaxy S22 running Android 12. Depending on your device’s software version, some steps and menu positions may look slightly different.
Table of Contents
Why Gmail Notifications are Not Working on Samsung Galaxy S20, S21, and S22 devices
If you don’t get email notifications (push notifications) on Gmail, it means either the app is put into sleep mode by the Android system (or One UI) or the notifications are not configured properly on the Gmail app. However, there can be some rare cases of this issue, such as;
- A recently installed update has bugs preventing receiving new Email notifications
- There is a problem with app caching – it is either corrupted or damaged.
- On certain occasions (like when the Do not disturb, Power saving, and Data saving modes are on), the notification doesn’t appear, which is pretty much normal.’
There couldn’t be any other reason causing the Gmail app not to let you know about a new Email. For your case, there can be one or a couple of reasons too, but you don’t need to be worried because below, we have mentioned all the working solutions you can try to resolve this.
Let’s get started.
Fix 01: Check Gmail Notification Settings
You need to open the Gmail app and go to its settings (Tap on the menu icon at the top left corner. Then scroll down and tap on Settings). Then, follow the steps below:
- Tap on the General settings.
- Then, tap on Manage notification.
- You will see a list of emails that exist on your device. Look for the email address you are having trouble with receiving notifications. Then, tap on the Email option under that email address.
- First, Make sure the toggle is set to on.
- Tap on the “Importance” option.
- Select the “High: Peek onto the screen and allow sound” option.
- Then, tap on the “Advanced” dropdown.
- Tap on override “Do not disturb”.
- Tap on “On the lock screen” and select “Show all notification content”.
Now you have successfully configured Gmail for the selected email address to receive all emails regardless of their type and bypassed the Do Not Disturb mode. This means you should receive emails from the selected address even if the Do Not Disturb is turned on.
Fix 02: Check App Notification Settings
Although you have configured in-app notifications, there is a general notification setting for apps in the One UI system. You have to make sure the Gmail app is allowed to send notifications there. Here is how you can do that:
- Open Settings.
- Tap on Apps.
- Tap on Gmail.
- Tap on Notifications.
- Make sure the toggle button next to Allow notifications is turned on.
- You will also see a list of notification types, select each one and make sure the notifications you want are allowed and not turned off.
Fix 03: Allow Gmail to Run in Power Saving/Data Saving Modes
Another scenario in Gmail cannot send push notifications to you is when the power-saving mode is enabled. To fix this, you have to either not use the power saving mode or configure it to allow the Gmail app. To do that, follow these steps:
- Go to Settings > Apps.
- Tap on Gmail.
- Tap on power consumption/Power usage.
- Tap on Launch settings.
- Tap on “Run in background”.
Fix 04: Whitelist Gmail in Battery Optimization
Battery optimization service will put apps not in use into sleep mode. This will prevent Gmail from showing notifications. Therefore, you have to remove the Gmail app in battery optimization settings. Here is how you can do that:
- Open Settings.
- Tap on the search bar and type “Battery optimization,” and tap on the result.
- Sort the apps by “Allowed” or “All.” (Allowed means the apps that will be put to sleep when not in use).
- Then, select the Gmail app and tap on “Not Allow”.
Fix 05: Update the Gmail App
If there is a bug within the Gmail app, and if that is why you don’t get notifications from it, you can update the app and see if it works. Here is how:
- Open Google Play Store.
- Tap on the search bar, type “Gmail”.
- Tap on the Gmail app from the results, and tap on the Update button.
Fix 06: Clear Gmail App Cache
Clearing the cache will remove if there are any corrupted or outdated cache data. The app then creates a new cache which will work without any issues. Follow the steps below:
- Open Settings and go to Apps.
- Tap on Gmail.
- Tap on “Force stop”.
- Then, tap on Storage/Manage storage.
- Tap on Clear cache.
Now the problem should be fixed with the Gmail notifications. If you have any questions regarding this guide, leave a comment, and we will be there to help you.
Have a nice day!
If you still have problems with Gmail notifications on your Samsung Galaxy S20/S21, or S22, you may have to contact Samsung customer support.
Also, if you have any questions or need help with troubleshooting, leave a comment below.
We hope this guide helped you. Have a nice day!