Apps crashing or unexpectedly closing has been one of the most common problems with smartphones since they first came out.
High-end devices like Samsung Galaxy S20 are no exception to this issue, too. And, that is probably why you are here – to fix apps that keep crashing on your Galaxy S20.
As tech enthusiasts and avid Samsung users, we know how frustrating this issue can be. That is mainly why we came up with this guide for you, including all the working solutions that you can try to fix this problem.
Note: Solutions in this guide will work on any Samsung Galaxy S20 model (S20, S20 Plus, S20 Fe, and S20 Ultra models.)
Editor’s note: We created these instructions using a Samsung Galaxy S20 running Android 12. Depending on your device’s software version, some steps and menu positions may look slightly different.
Table of Contents
Why does my S20 keep closing apps?
In every guide we write, we usually discuss the reasons why a problem occurs. It helps users like you avoid having the same problem happen again.
Insufficient RAM, overloading apps, and not having enough storage are the most common reasons for apps to crash unexpectedly on your Galaxy S20. In addition to that, apps that use the internet can crash immediately while interrupting the connection.
Also, there are some other issues that can result in apps closing. Examples are:
- Bugs on the App;
- Android system glitches;
- Virus guard apps; and
- Cache issues
How to solve apps that keep closing/crashing on Samsung Galaxy S20
You can solve the problem by following the given solutions below. Let’s start with the easiest one to do.
Fix 01: Restart the device
Restarting your S20 will let the services and apps to restart as well. This will eliminate temporary glitches in both Android systems and apps.
After restarting your phone, open the app that crashed before, and see if the solution works.
Fix 02: Check the internet connection
Some apps require an active internet connection to work properly. (Like online games, social media, maps, etc.) If the connection gets interrupted while the app is processing data, it will crash and close without letting you know.
Therefore, make sure your internet connection is working. If the app crashes while downloading or streaming, make sure the internet speed is stable.
Fix 03: Check the Virus guard and Storage
Virus guard apps can stop an app from working if it finds any suspicious activity on your smartphone. If you have an installed virus guard app, check the scanned reports.
Also, make sure your Samsung Galaxy S20 has enough space. Apps usually store data and cache files on your smartphone. If it fails then this can cause the app to close immediately.
Fix 04: Clear the app cache
If there are only one or two apps that are crashing while you are using them, you can try to clear the cache of those apps and see if it works.
To clear the app cache, follow the steps below;
- Open Settings.
- Go to Apps.
- Scroll down and find the app that keeps crashing.
- Tap on that app.
- On the bottom, tap the Clear cache button.
Fix 05: Update the apps
When you use apps for a long time, various updates will become available for them. It is because the developers update the app for the latest technologies, Android system updates, and also to increase the stability of the apps.
But if you use apps without updating them, it can cause apps to not work properly and crash often. So, you can fix the problem by updating the apps on your Galaxy S20 to the most recent version.
- Go to Play Store
- Tap the profile icon (top right corner)
- Tap “Manage apps and services.”
- Tap the “Manage” section.
- From the top, tap “Updates available”
- From the list of updatable apps, tap on the app you want to update (keeps crashing).
- Tap “Update”
Once the app is updated, you can open it and see if the problem is gone.
Fix 06: Update Android software
Like app updates, software updates are really important to keep your device stable and working without any issues. Software updates also include tweaks to increase your smartphone’s performance and overall battery life.
That is why it is so important to update your Galaxy S20’s system software to avoid problems like the one you are experiencing now.
Note: Charge your device to 75% of its capacity before updating the software.
- Open Settings.
- Select Software Update.
- Tap on “Download and install”.
Your S20 will start downloading the update, and you will receive a message when the update is ready to install.
Fix 07: Reset system settings
Misconfigured system settings are another reason that causes the apps on your smartphone to unexpectedly close or crash. You can simply revert these settings by resetting the system settings.
Note: A system setting reset will not delete your personal data. You will only need to reconfigure a few things once it is completed.
- Head over to Settings.
- Tap the “General management”.
- Tap the Reset > Reset all settings.
- Confirm the reset.
Fix 08: Clear system cache
As the final solution, you can wipe out the Galaxy S20 cache. This will also allow your smartphone to rebuild the cache, and fix the problem.
- Turn off your S20.
- Hold down the volume up and power buttons at the same time.
- Release the keys after your device boots into recovery mode.
- From the recovery menu, use the volume buttons to navigate to “Wipe cache partition.”
- Press the power button.
- Confirm the wipe cache partition.
- Once the process is complete, reboot the device.
This is all for the app crashing issue on your Samsung Galaxy S20. If none of the above solutions worked for you, do not worry. You can contact the Samsung customer support center or send a report using the Samsung Members app.
If you have any questions or need help regarding this guide, leave a comment below.
Have a nice day!