Samsung Galaxy S20

Email Notifications Not Working on Samsung Galaxy S20: How to Fix

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If you are using Gmail, Samsung Email, Yahoo Mail, Proton Mail, Outlook, or any other email app on your Samsung Galaxy S20 and not getting email notifications, then this guide is for you.

Email notifications may only work on your Samsung Galaxy S20 if you have set it up correctly, or if there have been software glitches causing the notifications not to be delivered to you.

In this guide, I have explained 08 solutions for resolving the email notifications not working issue using step-by-step instructions. Let’s get started!

Note: Solutions in this guide will work on any Samsung Galaxy S20 model (S20, S20 Plus, S20 Fe, and S20 Ultra models.)

Editor’s note: We created these instructions using a Samsung Galaxy S20 running Android 13. Depending on your device’s software version, some steps and menu positions may look slightly different.

Fix 01: Check For Do Not Disturb, Bedtime Mode, and Driving Mode

Do Not Disturb (DND), Bedtime (Sleeping), and Driving modes automatically prevent notifications from getting to your Samsung Galaxy S20 when turned on.

Therefore, you need to check and turn off each of these modes. To do that, follow the steps below:

  1. Go to “Settings”.
  2. Tap on “Notifications”.
Notifications
  1. Tap on “Do Not Disturb” and turn it off (If you have turned on schedules for DND mode, be sure to remove them too).
  1. Go back to Settings and tap on “Modes and routines”.
Modes and routines
  1. Then turn off “Driving mode” and “Sleeping mode” (if turned on). 
Modes and routines - sleep and driving

Fix 02: Check For Restricted Battery Usage

Android operating system uses various strategies to save the battery power of the device. One of them is optimizing battery usage for apps. 

If this has been turned on for the Email app you are using, it could be causing the notifications not to work (not appear).

Therefore, you need to lift the restriction from the App settings for the email app you use. I will give instructions for the Gmail app. You can follow the same procedure to apply the solution for your Email app:

  1. Open “Settings”.
  2. Go to “Apps”.
  3. Tap on “Gmail”.
Gmail app in app list
  1. Tap on “Battery usage”.
Gmail app battery usage
  1. Turn On “Unrestricted”.
Set battery usage to unrestricted for gmail app

Fix 03: Check Notification Settings For Email App

Email notifications can be configured in App settings. For Example, the Gmail app has settings to set the priority for notifications.

By using the settings available in your Email app, you can resolve the email notifications not working issue. Here is how it can be done for the Gmail app:

  1. Open the “Gmail” app.
  2. Tap on the hamburger menu icon.
Gmail menu icon
  1. Scroll down and tap on “Settings”.
Gmail settings
  1. Tap on “General settings”.
Gmail general settings
  1. Tap on “Manage notifications”.
Gmail general manage notifications
  1. Then, toggle on these options:
    1. “All Gmail notifications”.
    2. “All [your email] notifications” (repeat for all your wanted emails).
    3. “Mail” (repeat for all your wanted emails).
    4. “All ‘Miscellaneous’ notifications”.
    5. And other toggles below.
Gmail manage notifications available options

To set the priority for notifications: 

  1. Under Gmail settings, tap on the email you want to configure.
Email account
  1. Tap on “Notifications”.
Email account - notification priority
  1. Set the priority to “All”.
Email priority - all
  1. Tap on “Manage notifications”.
Email account - manage notifications
  1. Toggle on every option you prefer.

Fix 04: Clear Email App Cache

You can clear the Email app’s cache to resolve software glitches causing the email notifications to not work. 

Please note that clearing the cache of the email app won’t delete the saved emails, email accounts, and other personal data stored in the email app.

Here is how you can clear your email app cache:

  1. Open “Settings”.
  2. Tap on “Apps”.
  3. Tap on the Email app you use.
  4. Tap on “Storage”.
Gmail storage
  1. Tap on “Clear cache”.
Clear gmail cache

Fix 05: Update the Email App

Updating the email app is another successful solution to resolve software glitches. Please note that updating the app will cost your plan if you are using mobile data.

To update the email app you use, follow the steps below:

  1. Open Google Play Store.
  2. Search your email app’s name.
  3. In the results, see if your email app is listed and an “Update” button is visible next to it. If so, tap on it to update the app.
Update gmail app

Fix 06: Clear Email App Data

If updating the email app didn’t help resolve the email notifications not working issue, you need to try clearing its app data.

However, unlike clearing the email app cache, this will result in deleting all the email data saved in your Samsung Galaxy S20. But you can restore them once you have cleared the data (data charges will apply).

  1. Open Settings.
  2. Go to “Apps”.
  3. Select your Email app.
  4. Tap on “Storage”.
  5. Tap on “Clear Data”.
Clear gmail data
  1. Open the app and follow the on-screen instructions to restore the emails deleted from the app

Fix 07: Use an Alternative Email App

If none of the above solutions worked for you to fix the email notifications not working on your Samsung Galaxy S20, you may need to consider switching to a new Email app or re-installing the same app.

If you currently use Gmail, you can switch to Proton Mail, or the default email app that comes with your Galaxy S20. Ultimately it’s your choice and if you don’t wish to change from the email app you currently use, you can re-install the app to see if it resolves the issue.

Popular Email apps include:

  1. Gmail.
  2. Yahoo Mail.
  3. Proton Mail.
  4. Microsoft Outlook.
  5. Edison Mail.
  6. Blue Mail.
  7. Spike.

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Danu

The founder of Backtodefault.com and the tech nerd of the team. He is specialized in Android/iOS development and web development.

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