Facing issues with your Samsung Galaxy S22/S23 not turning on, commonly referred to as the ‘Black Screen of Death’ can be a daunting experience. But don’t panic.
In this guide, we’ll look at the potential causes (Software glitches, outdated firmware, or some hardware troubles) of the black screen of death and provide step-by-step instructions for troubleshooting your Samsung Galaxy S22/S23
And, by the end of this guide, you should be able to fix & get your smartphone up and running again. Let’s get started!
Note: This guide can apply to any Samsung Galaxy S22 or S23 device.
Reasons behind the black screen of death on your Samsung Galaxy S22/S23
If your Samsung S22/S23 isn’t powering up or turning on the screen, it could be due to a few potential issues. Let us explain them to you in brief.
The most common cause of the black screen of death is a drained battery. If the battery is completely drained, the device won’t power up and the display will stay black.
It’s also possible that a corrupted operating system or a software bug could be causing the issue. Sometimes, misconfigurations that happen to the system settings can lead to this kind of system corruption.
If we talk about hardware issues, it is mainly the battery, display, and motherboard that are usually responsible for the black screen of death issue. If it is a hardware issue, then you should take your device to a Samsung repair center to get the device checked.
So how do you identify whether it is a software or a hardware problem? Well, all you have to do is take the steps below. We have explained here what you need to do if none of them worked.
Step 01: Plug the charger & see if the screen turns on
If you’re experiencing a black screen of death on your Samsung Galaxy S22/S23, the first step you should take is to plug the charger in and see if the screen turns on.
This is the quickest and easiest solution to fix any temporary issues that occur when using your Galaxy smartphone. So if you are able to get the screen turned on, then do a forced restart. Here is how you can do that:
- Press and hold the power key and volume down key together until the device starts to turn off.
If the screen is still not turning on, don’t worry. Just move into the next step.
Step 02: Keep pressing the power button & see if the device vibrates
When you keep pressing the power button for a few seconds, your device should start vibrating. And if it does, it means the device is still turned on but the screen doesn’t light up.
If you can hear the vibration your Galaxy S22/S23 makes, let the battery drain, and the device turn off. It will take around a few hours depending on the battery level the device had when going to the black screen of death.
Once you have made sure the device is turned off, move on to the next step.
Step 03: While the phone is turned off, plug the charger & see if screen shows the charging animation
Now you need to plug the charger into the device while it’s turned off and see if the charging animation shows up – if it does, let it charge for around an hour.
After letting it charge for a while, you can then proceed to turn on the device, and if the screen doesn’t turn on, it could be a sign of a corrupted operating system or misconfiguration.
Therefore, to fix this, you have to boot your device into recovery mode and do a forced reboot. Let’s see how you can do that in the next step.
Step 04: Boot The Device Into The Recovery Mode And do a Force Reboot
The recovery mode is a state that you can boot your device into. As it means, The recovery mode really helpful for situations like this. And if your Galaxy S22/S23 is able to boot into recovery mode, chances are high that you be able to fix this problem.
When you boot your device into recovery mode, you need to do a wipe cache partition and a forced restart to see if that helps in resolving the issue.
If you don’t know how to do it, simply follow the steps below:
- Turn off your device.
- Plug a USB cable into the device.
- Press and hold the Power key + Volume up keys for a few seconds. When the recovery menu appears, release the keys.
Once your device is in recovery mode, to wipe the cache partition (this won’t delete any personal data, so don’t worry) and do the forced restart, follow the steps below.
- Use the volume keys, highlight the Wipe cache partition, and press the power key.
- On the confirmation prompt, select Yes and press the power key again.
- Once the cache is cleared, you will see the recovery menu again. Use the volume keys, highlight the Reboot device now, and press the power key again.
If your device has restarted, congratulations! But, you need to do one more thing before closing this article, which is resetting all the settings to fix any misconfigurations that could put your device on the black screen of death again!
To reset all settings, follow these steps:
- Head over to Settings.
- Go to General management.
- Tap on Reset.
- Tap on Reset all settings.
Step 06: Do a Factory Data Reset in Recovery Mode
If the previous solution did not work, don’t worry. There is one more this you can try before taking your device to a repair center.
And that last resort is to perform a factory data reset from the recovery mode. Yes, you have to put your device once again into recovery mode.
But there is one problem. If you do this, all your personal data including photos/videos/contacts saved on your device/apps/messages will be removed and will not be recoverable after the factory reset.
So if you are fine with that, you can proceed to the steps below. If you are not, then simply take your device to a repair center, which has explained in the next step.
So as we said, once you have booted your Galaxy S22/S23 into the recovery mode by following the steps that we have mentioned previously, do these steps to hard reset your device:
- Use the volume keys and navigate to “Wipe data/Factory data reset”
- Confirm the reset, and wait a while until the process gets completed
- Once it is done, navigate to “Reboot device now,” and press the power button to restart your Galaxy S22/S23
Take Your Device to a Repair Center
If none of the above solutions worked and your device still doesn’t turn on, it’s time to seek professional help from a repair center.
Once you take your device to a Samsung repair center the technicians will diagnose and repair hardware and software issues on your Galaxy S22/S23, and If the repair center determines that the problem is covered by warranty, they will be able to repair the device free of charge.
That is a lot of process, isn’t it? But if you have followed up the steps correctly, you should now be fixed the black screen of death on your Samsung Galaxy S22/S23.
So, were you able to get your device back up and running? If you have any questions regarding this guide, leave a comment below. We will be there to help you.
Have a nice day!