The Samsung Galaxy S23 is meant to be a reliable and high-performing device that users can count on. However, many people have reported that their devices keep crashing or freezing.
If this is the same happening to your device, we know how unsettling the experience is. But you don’t have to live with the frustration any longer.
There are a few simple fixes that can help you get your phone working again and get rid of the crashing and freezing issues.
So in this article, we’ll discuss some of the most common causes of Galaxy S23 crashes, and provide easy solutions to these problems.
Note: Solutions in this guide will also work on Samsung Galaxy S23 Plus and S23 Ultra.
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Why Does Samsung Galaxy S23 Keep Crashing/Freezing?
To be fair, it’s unclear why this has been occurring so often recently, but according to our inspections, it likely has something to do with the device’s software.
So as we know, it could be due to too many applications running in the background, an issue with the operating system itself, a bug that came with a software update, or even a third-party app that malfunctioned and crashes the device completely.
Whatever the cause may be, we’re here to help you fix it as soon as possible. Let’s start by doing a forced restart.
Fix 01: Do a Forced Restart
A forced restart is an effective solution for many common problems with Samsung Galaxy devices.
We expect to fix most minor software bugs and glitches by restarting the device. So if you are ready, do this:
- Press and hold the power button + volume down button for a few seconds, and once you see the screen is turned off, release the keys.
Fix 02: Uninstall Any Recently Instaled Apps
One of the most common problems that can cause the device to crash is recently installed third-party apps. If any of those apps are malfunctioning or poorly coded, then it will cause the whole system to crash while running in the background.
- Go to Settings > Apps.
- Tap on any previously installed app.
- Tap on Uninstall.
By following these steps above, you should be able to get rid of any newly added apps and hopefully prevent your Samsung Galaxy S23 from crashing again.
Fix 03: Reset All Settings
The Reset All Settings option will erase all of your current settings, including preferences and default apps. It’s important to note that this does not delete any of your photos or data – it only resets the settings on the device.
So how does it help to fix the continuous crashing issue? Well, if there are any misconfigurations like auto restart, high background usage apps, and other glitches causing your device to malfunction, resetting all settings will fix them.
To reset all settings on your Galaxy S23:
- Head over to Settings.
- Go to General management.
- Tap on Reset.
- Then, tap on Reset all settings.
Fix 04: Do a Software Update
Performing regular software updates will ensure optimal performance from your device and keep it running smoothly.
So if you haven’t done already, it is time to do a software update on your device.
- Go to Settings.
- Tap on Software update.
- Then, tap on Download and install.
After installing the update, any bugs or glitches that have been causing your device to crash should no longer be a problem. Additionally, you may experience the improved performance as newer versions of Android are designed to work more efficiently than previous ones.
Fix 05: Run Repair Apps
Repairing existing apps can also be a great way to help fix crashing and freezing problems. This will basically initiate app optimization under the recovery mode. So every installed app will go through this process and it will fix if there is any issue with the apps on your device.
To do this, you have to boot your Galaxy S23 into the recovery menu first:
- Turn off your device.
- Plug a USB cable into the device.
- Press and hold the Power key + Volume up keys for a few seconds. When the recovery menu appears, release the keys.
Then use the volume keys and navigate to “Repair apps” and press the power button. Then wait until the process gets completed.
Once it is done, select “Reboot device now” and press the power button to restart your device.
Fix 06: Do a Factory Data Reset
A factory data reset is the last solution that can potentially fix the crashing issue on your Samsung Galaxy S23. This process will restore the device to its original state and remove any third-party apps or settings that may be causing the device to crash.
Keep in mind, this will erase all of your data from the phone including photos, videos, downloaded files, contacts, messages, etc., so it’s important to make sure you have backed up anything you don’t want to lose before proceeding with this solution.
Once you are ready, follow these steps to factory reset your Galaxy S23:
- Go to Settings > General management.
- Tap on Reset.
- Then, tap on Factory data reset.
- Enter the lock screen password, and then confirm.
Fix 07: Take Your Galaxy S23 To a Repair Center
If none of the above solutions worked for you, then you have to take the device to a trusted repair center and let the professionals looking at your device to fix any underlying hardware or software issues.
If it is a hardware issue causing the continuous crashing or freezing, then you will be able to get a replacement if the device is covered by the warranty.
The Samsung Galaxy S23 can experience crashing or freezing for various different reasons. Fortunately, the majority of these issues can be resolved without having to take your device to a repair center. By following the solutions above, you should be able to fix the crashing issue once and for all.
If you have questions, feel free to leave a comment below. Our team will be happy to help.
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