Are you having trouble getting wireless charging to work on your Samsung Galaxy S23? We know how frustrating it can be but you’re not alone! Many users have reported on Samsung Community that they’re experiencing problems with wireless charging.
That is why we wrote this article to help you. In this article, we’ll show you the potential causes of why the wireless charging isn’t working on your Galaxy S23 and what you can do to get it up and running again.
Furthermore, we’ve broken down the steps into easy-to-follow instructions so that even novice users can quickly fix this problem. So let’s begin.
Note: Solutions in this guide will work on any Samsung Galaxy S23 model (S23, S23 Plus, and S23 Ultra models.)
Editor’s note: We created these instructions using a Samsung Galaxy S23 running Android 13. Depending on your device’s software version, some steps and menu positions may look slightly different.
Table of Contents
Why Wireless Charging is Not Working on Your Samsung Galaxy S23
There are many potential causes that could be responsible for why Samsung Galaxy S23 wireless charging is not working.
It could be due to a hardware issue with the phone, a software issue, or even an issue with the charger itself. It may even be possible that the phone is not placed correctly on the charging pad, or that the power supply from the wireless adapter doesn’t work properly.
Whatever the case may be, these are all important factors to consider when trying to solve this problem. Because then only you can apply the correct solution to fix it.
Now that we have identified possible reasons why the wireless charging is not working on your Galaxy S23, let us move on to solutions.
Fix 01: Check If the Wireless Charger is Working
The first step in attempting to fix this issue is to check if the wireless charger itself is working.
To do this, you should inspect the wireless pad, clean the ports and see if the cable connecting the charger to the phone is working. If everything looks good but your phone still doesn’t charge, it could be that the charger is not working. To test this, place another phone on top of the wireless pad, and see if it charges.
It is also worth mentioning that you should always use original Qi-certified chargers to charge your phone. If you are using an after-market wireless charger, always ensure it is compatible with your Galaxy S23.
Fix 02: Remove Any Covers and Cases
It’s also important to ensure that your Samsung Galaxy S23 is free of any cases or covers that are preventing it from charging properly. If any protective covers are present, they can often interfere with the wireless charging capabilities of your device.
So, before moving on to the next fix, make sure to remove any cases or covers from your phone and place the device on charging pad.
Fix 03: Enable Fast Wireless Charging
Fast wireless charging is another option that comes with Samsung Galaxy S23 series. So if your wireless charger supports fast wireless charging (15W), you can enable this feature to see if it fixes the wireless charging not working.
To enable fast wireless charging, do this:
- Go to Settings.
- Tap on Battery and Device care.
- Tap on Battery.
- Scroll down and tap on More battery settings.
- Turn on Fast wireless charging.
Fix 04: Do a Software Update
Software bugs are another cause of why a phone cannot be charged and the same goes for wireless charging.
If your Galaxy S23 has a software bug that does not detect wireless charging, then doing a software update could fix the issue.
Therefore, update your Galaxy S23 to its latest software version by following the steps below:
- Go to Settings.
- Then, tap on Software update.
- Tap on Download and install.
Fix 05: Take the Device to a Samsung Repair Center
If you are still seeing your Samsung Galaxy S23 doesn’t charge wirelessly, it is best to consider taking it to a certified Samsung repair center.
When you take your device, also take the wireless charger too, the technicians at these centers will check your devices and any issues that may be causing wireless charging.
Once they have identified the issue, they could offer solutions and repairs or they’ll be able to provide you with a replacement if it is covered under warranty.
The wireless charging technology that comes with Samsung Galaxy S23 is easier and more convenient. Unfortunately, it can sometimes not work for a variety of reasons.
But with the help of this article, we hope that you have been able to fix the wireless charging not working on your Galaxy S23.
If you have any questions, don’t hesitate to leave a comment. Our team will be happy to help.