If the screen auto-rotate feature is not working on your Galaxy S20, don’t worry. This is a common issue that many Galaxy S20 users face.
The auto-rotate feature on your device depends on two key factors: the accelerometer, which is a hardware component that detects the orientation of your phone, and the system software that responds to these changes in orientation.
If it is a software issue that has caused the auto-rotate feature to malfunction, the solutions in this guide will help you to fix the issue. So Let’s get started!
Note: Solutions in this guide will work on any Samsung Galaxy S20 model (S20, S20 Plus, S20 Fe, and S20 Ultra models.)
Editor’s note: We created these instructions using a Samsung Galaxy S20 running Android 12. Depending on your device’s software version, some steps and menu positions may look slightly different.
Table of Contents
Fix 01: Force Restart the Device
Temporary glitches or malfunctioning system processes can cause the auto-rotate feature to stop working on your device.
In such cases, A simple force restart will fix these minor issues.
To Restart your Galaxy S20:
- Press and hold the Volume Down button and the Power key at the same time.
- Once your Galaxy S20 device vibrates and boots up, release both buttons.
Fix 02: Re-Enable Auto Rotate & Rotate to Landscape Mode
To make your Samsung S20 screen rotate automatically when you rotate your device, you must ensure that the auto-rotate feature is enabled.
Here’s how you can enable that:
- Swipe down from the top of your screen to bring down the Quick Settings panel.
- Look for the Auto Rotate button.
- Tap on the Auto Rotate button to enable it. When it’s enabled, the button will light up.
Also, you need to ensure that your Home screen is set to rotate to Landscape mode.
Follow these steps to enable this setting:
- Go to Settings.
- Tap on Home screen.
- Look for the “Rotate to landscape mode” option and turn it on.
Fix 03: Check the Accelerometer
The accelerometer is the component of your Samsung S20 that detects the orientation of your device and adjusts the screen accordingly. If your device’s screen isn’t rotating as expected, there’s a possibility that the accelerometer might be facing trouble.
To check if the accelerometer is working properly, follow these steps:
- Open the Phone app.
- Dial the code *#0*#. This will open a menu called the LCD Test.
- Tap on the big “SENSOR” button.
- Look at the accelerometer data.
- Now, rotate your device and check if the X, Y, and Z coordinates change accordingly. If they do, your accelerometer is working fine.
If the coordinates don’t change or if you notice any irregularities, it’s likely that your device’s accelerometer is faulty. In this case, you need to take your device to a Samsung authorized repair center. You can book a repair through this link.
Fix 04: Update Your Galaxy S20
In some cases, the issue may lie within the firmware of your Samsung S20. By updating your device software, you can easily rule out the situation.
Here’s how you can do it:
- Open up Settings.
- Tap on Battery and device care.
- Select Software update.
- Then, tap on Download and install.
Fix 05: Reset the Device (Factory Data Reset)
If none of the above solutions have worked for you, Then you have to take your Samsung S20 to a repair center or perform a factory data reset.
As you may already be aware the factory data reset will erase all personal data from your device, including photos, videos, apps, and settings. Make sure to back up your device to either a PC, Samsung Cloud, or Google Drive To prevent any loss of important data.
Once you have backed up your data follow these steps to perform a factory data reset on your Galaxy S20:
- Go to Settings.
- Tap on General management.
- Now select “Reset”.
- Under the reset menu, tap on “Factory data reset”.
- Enter the lock screen password, and then confirm.
We hope this guide has been helpful in resolving your device’s auto-rotate issue. If you have any further questions or need more clarification on any of these 05 fixes, please leave a comment and we will be happy to assist you.