Samsung Galaxy S20

Samsung S20 Text Message Sound is Not Working – Fix Now!

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Notification issues are a common problem in a lot of Samsung smartphones. Among such problems, many users have reported text message sounds not working on their Samsung Galaxy S20 in the Samsung community.

According to them, their Galaxy S20 does not produce any notification sound when they receive a text message, even if the device is not in silent/vibrate mode. That is why this issue leaves a lot of users confused.

But in this guide, we will show you every working solution that can fix the text message sound not working issue. Let’s get started.

Note: Solutions in this guide will work on any Samsung Galaxy S20 model (S20, S20 Plus, S20 Fe, and S20 Ultra models.)

Editor’s note: We created these instructions using a Samsung Galaxy S20 running Android 12. Depending on your device’s software version, some steps and menu positions may look slightly different.

How to fix Samsung Galaxy S20 text message sounds not working

Here we have given eight (8) solutions that you can try to make the text message sound work again. 

Make sure to check for text notification sound after applying each solution. That way, you won’t need to apply every solution here to get the problem fixed.

Let’s start with checking a few modes that can prevent the text message notification sound.

01 – Check Power Saving, Do Not Disturb modes, and Sound profile

Power saving mode and Do not disturb mode (Also known as DND mode) will prevent your Galaxy S20 from making any notification sound. Likewise, the current sound profile will determine whether you will get any notification sound, regardless of text message notification sounds.

Therefore, you have to either turn off these modes and set the sound profile to “Sound” mode. Or, if you want to use these modes (power saving and do not disturb modes), you can configure these modes and allow text message sound notifications to work.

To turn off these modes, swipe down the notification panel and tap on the respective icons.

02 – Restart your phone

Temporary glitches are not something new to any android smartphone. And if this is the case, a simple restart would be enough to fix the temporary glitch that causes the text message notification sound;

  1. Press and hold the power key + Volume key button until your device starts to switch off. Then, release the keys.

03 – Allow notifications for Messages

Text message notifications can be configured individually. If the messaging app doesn’t have access to sound notifications, this can be turned on by configuring the app settings.

Here is how you can allow notifications for text messages on your Samsung Galaxy S20 smartphone;

  1. Open Settings
  2. Tap on Apps
  3. Tap on Messages
  4. Under more settings, tap on Notification settings
Message notifications
  1. Make sure the notification toggle and everything else are turned on
Allow message notifications

04 – Clear cache data for the Message app

The corrupted cache of the messaging app leads the app to glitch and prevent text notification sounds. However, you can safely clear the cached data from the app and fix the problem.

To clear the cache, follow the steps below;

  1. Open Settings
  2. Tap on Apps
  3. Tap on Messages
  4. Then, tap on Storage
  5. First, tap on Force stop to prevent the app from running
  6. Then, tap on the Clear cache button to clear the app cache
Clear message app cache

05 – Allow background activity

The messaging app should be running in the background to receive text message notifications and sounds. If the background activity is switched off for the messaging app, this should be why you cannot hear any message notifications on your Galaxy S20.

To fix this, you have to allow background activity for the messaging app, and here is how to do that;

  1. Open Settings > Apps and tap on the messages app
  2. Tap on battery
  3. Allow background activity (If it is enabled but greyed out, then don’t do anything)
  4. Then, restart your phone
Allow background activity for messages app

06 – Reset Accessibility settings

Accessibility settings provide configurable options that directly affect text message notifications. If those options are misconfigured or glitched, you have to fix them to solve this issue.

The easiest way to fix accessibility settings is by resetting them. Follow these instructions;

  1. Open Settings
  2. Tap on General management
  3. Tap on Reset
  1. Under reset options, tap on “Reset Accessibility settings”
Reset accessibility settings
  1. Confirm
  2. Restart the device

07 – Reset Settings

If resetting accessibility settings did not work, you can try resetting all settings on your Galaxy S20.

Keep in mind that once you reset every setting on your device, you will have to make changes that you have made before resetting settings.

Follow the steps below;

  1. Go to Settings > General management and tap on Reset
  2. Then, tap on Reset all settings
Reset all settings
  1. Confirm

08 – Software Update

If the text notification sound still doesn’t work, it could be due to a system bug on your phone. The best way to fix this is to update the device software. Here is how you can do that;

  1. Open Settings
  2. Tap on Software update
  3. Tap on Download and install
Download and install

Wait a while for your device to check for any available updates, and you will be notified if any update is found. Then you can proceed to install the update.

Wrapping Up

That is all the solutions you can do to resolve the text message sound not working issue. We hope this guide helped to fix the problem quickly.

If you still have questions regarding this guide, leave a comment below. We will be there to help.

Have a nice day!

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The founder of and the tech nerd of the team. He is specialized in Android/iOS development and web development.

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