Samsung Galaxy S21

Samsung S21 Volume Keeps Going Down – How to Fix

Is your Samsung Galaxy S21's volume keeps decreasing? Try these fixes.
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Are you experiencing the volume keeps going down without you pressing the volume button or touching anything on your Samsung Galaxy S21? According to users who have reported the problem, this issue could occur without any warning, and you might see that the volume slider keeps lowering itself. 

The most common causes for this issue are a jammed volume button, misconfigured settings, outdated software, or even certain third-party apps that have control over your device’s volume. 

But don’t worry because by following this guide, you will be able to troubleshoot and fix this problem quickly and easily.

Note: Solutions in this guide will work on any Samsung Galaxy S21 model (S21, S21 Plus, S21 Fe, and S21 Ultra models.)

Editor’s note: We created these instructions using a Samsung Galaxy S21 running Android 13. Depending on your device’s software version, some steps and menu positions may look slightly different.

Fix 01: Turn the Volume All the Way Up

Increase ringtone/call volume

The first step to troubleshoot this problem is to make sure that the volume is actually turned up. 

The volume bars on your device control the loudness of the sound emitted by your phone. There are different volume bars for media, notifications, and system sounds.

To turn up the volume, simply press the volume up button on the side of your device until you reach the desired level. Make sure to adjust all volume bars including the media, notifications, and system sounds.

After turning up the volume, observe if the problem persists. If the volume still keeps going down, move on to the next.

Fix 02: Check If the Volume Down Button is Jammed

Volume-buttons in galaxy phones

It’s common for the physical buttons on a device to get stuck or jammed, and this could be the case with your Samsung Galaxy S21’s volume down button. 

If the button is constantly pressed or stuck, it can cause your device’s volume to keep decreasing without any manual input. This can happen due to frequent usage, accidental drops, or even because of some phone cases that keep the button pressed.

To check this, first, remove your phone case if you’re using one. Then, gently press the volume down button a few times to see if it’s responding correctly. If the button feels stuck or doesn’t bounce back as it should, it’s likely jammed and you have found the root cause of the issue.

In such cases, you can try to gently clean around the button with a small brush. If the button is still jammed, it’s best to take your device to a Samsung service center to fix it.

Fix 03: Turn Off Media Volume Limit

The Media Volume Limit feature on your device protects your ears from high volume levels. However, it could also be the culprit causing your device’s volume to automatically decrease.

This feature, when enabled, restricts the maximum volume your device can reach, which might be mistaken for a volume drop.

To turn off the Media Volume Limit, follow these steps:

  1. Open the Settings app on your Galaxy S21.
  2. Scroll down and tap on Sounds and vibration.
  3. Tap on Volume.
  4. Here, you will see three vertical dots at the top right corner. Select Media Volume Limit from there and if it’s turned on, toggle it off.
Turn off media volume limit

By turning off the Media Volume Limit, you are allowing the device to reach its maximum volume capacity. So if the volume was decreasing due to this feature, it should now be resolved. 

Fix 04: Update Device Software

If your device’s software is outdated, it may have bugs or glitches that could cause the volume to fluctuate or decrease automatically. 

Samsung regularly releases software updates and patches to fix such issues and increase the overall performance of the device. Therefore, updating your device software could potentially resolve the issue.

Follow the steps below to update your Galaxy S21 to the latest software version:

  1. Head over to Settings.
  2. Tap on Battery and device care.
Battery and device care
  1. Tap on Software update.
Software update
  1. Then, tap on Download and install.
Download and install
  1. If an update is available, follow the notification to download the update and install it.

Fix 05: Reset All Settings

Certain misconfigurations in your device’s settings, particularly, the accessibility settings and developer options could also be the issue of why the volume keeps lowering on your Galaxy S21.

Resetting all settings on your Galaxy S21 is the fix to solve this problem. By doing so, you’re restoring all the settings back to their factory defaults, eliminating any misconfigurations that might have caused the volume issue.

Here is how to reset all settings on your device:

  1. Head over to Settings.
  2. Go to General management.
  3. Tap on Reset.
Reset option samsung
  1. Tap on Reset all settings.
Reset all settings
  1. Confirm.

Fix 06: Remove Third Party Apps that Could Control Volume

Some third-party apps installed on your device have control over its volume settings. These apps include music players, video players, and even certain games. 

These apps that can adjust the volume can cause the volume to decrease if they are bugged or glitched while running in the background.

For instance, apps like “Volume Control+” or “App Volume Control” can manage the volume levels of other apps on your device. If these types of apps are misconfigured or malfunctioning, they could be the reason why your device’s volume keeps going down.

Here’s how you can uninstall such apps from your device:

  1. Open Settings.
  2. Scroll down and tap on Apps.
  3. Now, you’ll see a list of all the apps installed on your device. Scroll through this list and look for any apps that you suspect might be controlling your volume settings.
  4. Once you’ve found such an app, tap on it.
  5. Tap on Uninstall.

Wrapping Up

We hope that this guide has helped in resolving your issue. If you have any questions regarding this guide, feel free to leave a comment below. We will be there to assist you.

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The founder of and the tech nerd of the team. He is specialized in Android/iOS development and web development.

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