Samsung Galaxy S22

How to Fix Samsung S22 Voicemail Notifications Not Working

Don't see voicemail notifications on your Galaxy S22? Follow this guide to fix the problem!
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Voicemail and voicemail notifications are essential features for any user to stay connected and never miss important messages. 

However, some Samsung Galaxy S22 users have reported issues with voicemail notifications not working properly. If you’re experiencing the same problem, don’t worry! This guide will provide you with 09 step-by-step solutions to help you fix the issue and get the voicemail notifications working again.

Note: Solutions in this guide will work on any Samsung Galaxy S22 model (S22, S22 Plus, S22 Fe, and S22 Ultra models.)

Editor’s note: We created these instructions using a Samsung Galaxy S22 running Android 13. Depending on your device’s software version, some steps and menu positions may look slightly different.

In a hurry? Watch the video!

Here are 9 fixes that will resolve your problem. Let’s take a look at them now.

Fix 01: Check If You Have Installed the Voicemail App for Your Carrier

A voicemail app is a specific application designed for your carrier that allows you to access and manage your voicemails. To ensure that your voicemail notifications are functioning correctly, you need to have the correct voicemail app installed on your Samsung Galaxy S22.

To find the appropriate voicemail app for your carrier, simply search for your carrier’s name along with “voicemail” in the Google Play Store. Once you’ve located the correct app, follow the instructions provided to install it on your device.

To find the correct voicemail app:

  1. Open the Google Play Store.
  2. Search for your carrier’s name along with “voicemail” (e.g., “AT&T Voicemail”).
  3. Install the app provided by your carrier.
Install voicemail viewer app for at&t

Check if the problem has been resolved. If not, don’t worry there are more fixes for you.

Fix 02: Check and Turn Off Do Not Disturb Mode

Do Not Disturb mode is a feature on your Samsung Galaxy S22 that silences all notifications, including voicemail alerts. If this mode is enabled, that is the reason why you’re not receiving voicemail notifications.

To fix this issue, simply turn off Do Not Disturb mode by following these steps:

  1. Swipe down from the top of the screen to access the notification panel.
  2. Look for the “Do Not Disturb” icon (a circle with a line through it).
  3. If the icon is highlighted, tap on it to disable Do Not Disturb mode.
Turn off do not disturb

Once you have turned off the Do Not Disturb mode, check if your voicemail notifications are working properly

Fix 03: Restart your Phone

Restarting your device resolves small software glitches and refreshes the system, which potentially fixes the problem with voicemail notifications. It’s an easy and effective step to apply before exploring other troubleshooting methods.

To restart your Samsung Galaxy S22:

  1. Press and hold the Power button and Volume Down button simultaneously.
  2. When the power menu appears, tap “Restart.”
  3. Wait for the phone to reboot.
Force restart samsung

Fix 04: Check If Notifications are Enabled in the Voicemail App

To make sure you receive notifications for voicemails, it’s important to check if notifications are enabled in the voicemail app settings. If you find that voicemail notifications are disabled within the app settings, you won’t receive any alerts. 

Therefore, it’s crucial to ensure that the notification settings are correctly configured in the voicemail app.

To check and enable notifications, follow these steps:

  1. Open the voicemail app on your Samsung Galaxy S22.
  2. Tap on the menu icon (usually three dots or lines) in the top-right corner.
  3. Select “Settings” from the menu.
  4. Look for an option related to notifications (e.g., “Notification settings” or “Voicemail notifications”).
  5. Ensure that notifications are enabled for the Voicemail app.

Fix 05: Allow the Voicemail App to Send Notifications in System Settings

Sometimes, the default system settings affect app notifications, including those from your voicemail app. To ensure that the voicemail app can send notifications on your Android device, you will have to adjust a setting in the system preferences. 

To ensure that your voicemail app is allowed to send notifications, follow these steps.

  1. Open Settings on your phone.
  2. Tap “Apps.”
  3. Find and tap on your Voicemail app.
  4. Tap “Notifications” and make sure they are enabled.
At&t voicemail notifications
Allow at&t voicemail notifications in system

Fix 06: Clear Voicemail App Cache

App cache is temporary data stored by apps to improve performance and speed up loading times. However, a corrupted cache causes issues, including problems with voicemail notifications. If this is the case, clearing the cache for your voicemail app may resolve the issue.

Note: Clearing cache will not delete any saved data or messages within the app. 

Here’s how you do that and resolve notification problems:

  1. Open Settings on your phone.
  2. Tap “Apps.”
  3. Find and tap on your voicemail app.
  4. Tap “Storage.”
  5. Tap “Clear cache.”
Clear at&t voicemail app cache

After clearing the cache, check if you can receive voicemail notifications.

Fix 07: Clear Voicemail App Data

Similar to the app cache, app data is also information stored by apps to maintain user preferences and settings. However, corrupted app data causes issues just like the app cache, including problems with voicemail notifications. 

Clearing the app data for your voicemail app resolves the issue but keep in mind that this will reset the app to its default settings. Therefore, after clearing the app data, you will have to reconfigure your voicemail settings within the app.

Here’s how to do it:

  1. Open Settings on your phone.
  2. Tap “Apps.”
  3. Find and tap on your Voicemail app.
  4. Tap “Storage.”
  5. Tap “Clear data.”
Clear at&t voicemail app data

Warning: This will delete all saved data and settings within the voicemail app.

Fix 08: Update the Voicemail App

App updates typically come with bug fixes and enhancements that address various problems, including notification-related issues.

By ensuring that you have the latest version of the voicemail app installed on your device, you increase the chances of resolving any problems you’ve been experiencing with voicemail notifications.

To check for updates and update your voicemail app, follow these steps:

  1. Open the Google Play Store.
  2. Tap the profile icon.
Google play store - profile
  1. Tap “Manage apps and device.”
Manage apps and devices
  1. Tap on Manage tab.
  2. Look for your voicemail app in the list of pending updates.
  3. If an update is available, tap “Update.”
Update my verizon

Once the update is installed, check if your voicemail notifications are working correctly.

Fix 9: Contact Your Carrier and Get Help

If none of the above solutions has resolved your voicemail notification issue, it’s time to contact your carrier’s customer support for assistance. They will be able to provide further guidance or identify any potential network-related issues affecting your voicemail service.

When contacting your carrier, be prepared to provide details about the issue, the steps you’ve taken to troubleshoot, and your device information. Also, if you are eligible for a warranty, make sure to take your warranty information.

Wrapping Up

Voicemail notifications are a crucial feature for staying connected and informed in our daily lives. We hope that this guide has helped you resolve any issues with your Samsung Galaxy S22 voicemail notifications. Let us know which fix worked for you. If you have any questions or need further assistance, please feel free to leave a comment. 

Don’t forget to provide feedback on this guide, as it helps us improve our content and better assist users like you in the future.

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Danu

The founder of Backtodefault.com and the tech nerd of the team. He is specialized in Android/iOS development and web development.

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