We all know that Do Not Disturb (DND) is one of the most used features on any Android smartphone. However, according to some users, the latest and one of most advanced smartphones, Samsung Galaxy S23 Do Not Disturb doesn’t work properly.
They say they still receive calls, messages, and notifications even after turning on the DND mode. This can be quite frustrating, especially when users need the feature for an important call or meeting.
So are you also having trouble getting the Do Not Disturb mode on your Samsung S23 to work?
Then this article will help you out.
Read on to find out how to fix Do Not Disturb not working on your Samsung Galaxy S23!
Note: Solutions in this guide will also work on Samsung Galaxy S23 Plus and S23 Ultra.
Table of Contents
Fix 01: Restart the Device
One of the most basic and often effective troubleshooting steps to fix the DND mode is power cycling your Galaxy S23.
This action will help reset any glitches or unresponsive programs that may have caused the do not disturb mode to malfunction, as well as clear some memory caches which can help resolve certain issues.
- Press and hold the power key and volume down key together until the device starts to turn off.
Once you have restarted your device, turn on do not disturb mode and see if it works.
Fix 02: Check Do Not Disturb Settings and Remove any Allowed Apps
The second fix requires you to check the Do Not Disturb settings and remove any apps that have been whitelisted.
It is because if this option is turned on and there are apps listed there, you will still receive notifications and other alerts while on DND mode.
So removing them will ensure that notifications from that app will be blocked when the Do Not Disturb mode is active on your device.
Here is what you need to do:
- Go to Settings.
- Tap on Notifications.
- Then, select Do Not Disturb.
- Tap on App Notifications.
- Remove apps that you don’t want to show notifications in DND mode.
Once you have removed any apps from the list, you can test if it has resolved the issue by activating the Do Not Disturb mode again and checking if notifications from those apps are blocked.
Fix 03: Reset App Preferences
Resetting app preferences will reset defaults and other settings that may cause the do not disturb mode not to work. And once you reset app preferences, you can set up defaults again after each file/link opens as you use the device. So this won’t be a big issue as it can save you time from applying other solutions.
To reset app preferences:
- Open Settings and go to Apps.
- Tap on the three dots at the top right corner.
- Select Reset app preferences.
- Confirm.
Fix 04: Reset All Settings
If you have made any mistake in DND settings, then this fix will solve that misconfiguration. Resetting all settings will erase every change you have made in your device settings. Making it easier to fix the do not disturb mode not working.
Follow these steps:
- Head over to Settings.
- Go to General management.
- Tap on Reset.
- Tap on Reset all settings.
- Confirm.
Fix 05: Do a Software Update
If the Do Not Disturb mode still not working on your Samsung S23, you’ll want to check for a software update. It is because the update could include fixes for the issue you’re having with the phone.
Charge your device up to 80% to let your system use its power when installing the update, and follow the steps below:
- Go to Settings.
- Tap on Software update.
- Tap on Download and install.
Fix 06: Do a Factory Data Reset
This should be your last resort if none of the above solutions worked.
It is because the factory data reset is a drastic fix as it removes every personal data from your phone. That is why we said that this should be your last resort fixing the Do Not Disturb mode.
Also, if you wanna proceed, it’s important to back up your data so that you don’t lose anything important.
With that said, here is how you can do that:
- Go to Settings > General management.
- Tap on Reset.
- Under the reset menu, tap on Factory data reset.
- Enter the lock screen password, then confirm.
Wrapping Up
We hope these tips have helped you to fix the do not disturb mode not working on your Samsung Galaxy S23.
If you have anything in your mind to ask. Feel free to leave a comment below. Our team will be happy to help.
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