Samsung Galaxy S23

How to Fix Samsung S23 Message Notifications Not Working

Here is how to Samsung Galaxy S23 Messages notifications not working issue.
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We recently have got many complaints from Samsung Galaxy S23 users, and they say they are receiving messages but not getting any message notifications. 

We know how incredibly frustrating this can be, especially when you’re expecting an important message. 

That is why we decided to give a guide addressing this issue. So if your Samsung S23 message notifications are not working too, then this article will help you to figure it out and fix the problem. Let’s get started!

In a hurry? Watch the video!

Note: Solutions in this guide will work on any Samsung Galaxy S23 model (S23, S23 Plus, and S23 Ultra models.)

Editor’s note: We created these instructions using a Samsung Galaxy S23 running Android 13. Depending on your device’s software version, some steps and menu positions may look slightly different.

Fix 01: Allow The Message App to Send Notifications

To make sure the messages app is able to send notifications to your Galaxy S23’s screen, first, you need to allow the app in notification settings. Doing this will ensure that you will receive notifications when you receive a message.

To allow message app to send notifications:

  1. Go to Settings.
  2. Tap on Notifications.
Notifications
  1. Tap on App notifications.
App notifications
  1. Toggle on the button if it is turned off for the Messages app.
Enable app notifications message app

Fix 02: Turn Off Do Not Disturb Mode

If you don’t know, when your device is on Do Not Disturb mode, it will block all income calls and messages. That is why we recommend turning it off if you want to get message notifications to your screen.

To turn off Do Not Disturb (DND), follow these steps:

  1. Go to Settings.
  2. Tap on Notifications.
  3. Then, select Do Not Disturb.
Do not disturb
  1. Turn it off.
Turn off do not disturb

If you want to keep the Do Not Disturb feature turned on without blocking incoming message notifications, you can simply allow messages in the Do Not Disturb settings. By doing this, you will be able to ensure that message notifications work, even if Do Not Disturb is turned on.

To do this:

  1. Go to Settings > Notifications.
  2. Then, select Do Not Disturb.
  3. Tap on Calls and settings.
Do not disturb - calls and messages
  1. Under Messages, select All.
Allow messages in do not disturb settings

Fix 03: Configure Messages App Notification Settings

Configuring Messages notification settings can help make sure that you don’t miss any important notifications. Here we are adjusting these settings:

  1. Allow sound and vibration.
  2. Lock screen notifications.

Allow Sound And Vibration

By enabling sound and vibration you will be notified by a small vibration pattern and a message notification sound, which will help you to get notified even when you are not using your Galaxy S23.

  1. Go to Settings.
  2. Tap on Apps.
  3. Tap on the Messages app.
  4. Tap on Notifications.
  5. Turn on Allow sound and vibration option.
Allow sound and vibration for messages app

Allow Lock Screen Notifications

If you wanna get message notifications to the lock screen on your Samsung S23, you can enable this option to make it work.

In the same window (Settings > Apps > Messages > Notifications), tap on Lock screen notifications and toggle it on.

Enabling show content in lock screen notifications

Fix 04: Allow Messages in Notification Pop-up Style

In One UI 5, you can configure how the notifications appear as a pop-up. You can adjust this in the notification pop-up style setting.

By default, the pop-up style is set as Brief, which means you will only see a brief of the notification message. If the messages app is blocked under the Brief pop-up style, you need to allow the app to receive message pop-ups.

Here is how you can do that:

  1. Navigate to Settings > Notifications.
  2. Tap on Notification pop-up style.
  3. If the selected style is Brief, then tap on Apps to show as brief.
Apps to show as brief
  1. Toggle on Messages.
Allow messages app in notification pop-up style

With this setting enabled, you’ll be able to quickly view your incoming messages.

Fix 05: Turn Off Notification Reminders

Notification reminders is another option that you should turn off if you want to receive message notifications in real-time. If this is enabled, then the messages will get held until the scheduled time arrives.

Here’s how to turn them off!

  1. Head over to Settings > Notifications > Advanced notification settings.
  2. Scroll down and toggle off the button next to Notification reminders.
Turn off notification reminders

Fix 06: Enable Notification History

This will allow you to view past notifications in the notification log. So if there is any notification issue or misconfiguration, you should get the notifications to this directory.

To enable notification history:

  1. Go to Settings > Notifications.
  2. Tap on Advanced notification settings.
  3. Tap on Notification history and turn the toggle on.
Notification history
Turn on notification history

Fix 07: Clear Messages App Cache

If you are still not getting message notifications, there are a few options you can try. But before that, let’s fix potential caching issues in the Messages app. 

Clearing the cache of the Messages app is a great way to troubleshoot any issues with the app, which will help to fix the message notification not working. 

To clear the cache of the Messages app:

  1. Go to Settings.
  2. Tap on Apps.
  3. Tap on Messages.
  4. Go to Storage.
  5. Tap on Clear cache.
Clear message app cache

Fix 08: Change Notification Sound

Now, you should be able to see message notifications on your Galaxy S23 screen. However, if you cannot hear message notification sounds, then you can try this fix and other fixes (Fix 09 and 10) mentioned below.

Here, we are going to change the notification sound, which can help you to hear message notifications if the one that is selected isn’t loud enough. To change notification sound:

  1. Go to Settings.
  2. Tap on Sounds and vibration.
  3. Tap on Notification sound.
  4. Select a loud notification sound.
Change notification sound

Fix 09: Increase Notification Sound Volume

Even if you have selected a  loud notification sound, if the volume is too low, then you will not hear any message notifications. 

If this is the case, you need to increase notification volume, as well as enable vibration so you can be alerted better.

To increase notification volume:

  1. Navigate to Settings > Sounds and notifications.
  2. Tap on Notification sound.
  3. Increase notification sound volume.
Increase notification volume
  1. Then, tap on Notification vibration pattern.
  2. Select Sync with notification sound.
Notification vibration configuration

Fix 10: Do a Software Update

Installing the latest software update can help fix any issues with your phone’s notifications. It should provide you with the latest bug fixes and security updates, improving the performance and reliability of your device. 

Therefore, if you are still having problems with message notifications, it is worth installing an update on your Galaxy S23 to see if it works.

To update the software:

  1. Go to Settings.
  2. Tap on Battery and device care.
  3. Tap on Software update.
Software update
  1. Then, tap on Download and install.
Download and install

Wrapping Up

We hope this article has helped you to fix your Samsung S23 messages not working. So which solution worked for you? Don’t forget to let us know in the comments.

If you have any questions regarding this guide, you can leave a comment for that as well. We will be happy to help you.

More Guides For Your Samsung Galaxy S23

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Andrew

Content writer and Web developer at Backtodefault.com and he is the big brain behind the technical aspects of this tech blog.

1 Comment

  1. Avatar
    Al-Amin Hosen Reply

    Great post. Keep writing this kind of information on your page.
    I’m really impressed by it. 🙂

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