Samsung Galaxy S23 QR Code Scanner is Not Working (Fixes)

The Samsung Galaxy S23 has been on the market for a few months now, and it’s quickly become one of the top smartphones available.

However, users have recently reported that the phone’s camera feature – QR code scanner is not working correctly. This issue is causing problems for users who rely on this feature to quickly access information or links.

In this article, we’ll explore why the feature isn’t working and what can be done to fix it.

Let’s dive right in.

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Note: Solutions in this guide will work on any Samsung Galaxy S23 model (S23, S23 Plus, and S23 Ultra models.)

Editor’s note: We created these instructions using a Samsung Galaxy S23 running Android 13. Depending on your device’s software version, some steps and menu positions may look slightly different.

Fix 01: Restart the device

If the QR code scanning feature on your Samsung Galaxy S21 isn’t working, the first thing you should try is restarting the device.

This can often fix minor software issues that might be causing the problem. Such as a malfunctioning service, or a memory leak.

All you have to do is simply turn off the device, wait a few seconds, and then turn it back on again. Or you can use the below method as well:

Press and hold the power button + volume down button for a few seconds, and once you see the screen start to turn off, release the keys.

Fix 02: Reset Camera Settings

If the problem persists after restarting the device, then you can reset the camera settings to see if that resolves the issue.

Resetting camera settings will revert back any change you have made to the camera setting, as well as glitches and other misconfigurations causing QR scanner not working.

To do this, open the camera app on your Galaxy S23, and do this:

Open the Camera app.
Tap on the settings icon.
Scroll down and tap on Reset settings.

Confirm.

Fix 03: Clear Camera App Cache

The camera app cache helps to make the camera experience smoother and seamless. But if it gets corrupted or outdated, some features may not work correctly, such as the QR scanning feature.

If this is the case, clearing your camera app’s cache will fix the issue. It is because once you clear the cache, the camera app will start rebuilding a new cache without any corrupted or outdated files.

To do this, follow the steps below:

Go to Settings.
Tap on Apps.
Select Camera from the app list.
Go to Storage.
Tap on Clear cache.

Fix 04: Clear Camera App Data

If the previous method did not work and the QR code scanning is still not working, it may be due to an app data issue.

This will reset the camera app and its settings again and will remove updates that may be causing the issue, allowing you to use the QR code scanning feature again.

To clear the camera app data, do this:

Go to Settings.
Tap on Apps.
Select Camera from the app list.
Go to Storage.
Tap on Clear data.

Fix 05: Reset All Settings

Resetting all settings on your Samsung Galaxy S21 is like reverting every change you have made to your Galaxy S23’s settings: it will restore all system settings to their original factory defaults and discard any custom changes you’ve made.

But don’t worry. This won’t remove any of your personal data like the factory data reset. This is a very safe fix that you can apply:

Head over to Settings.
Go to General management.
Tap on Reset.
Tap on Reset all settings.

Confirm.

Fix 06: Do a Software Update

The last fix you can do is to do a software update. This will ensure that your device has the most recent software version and that any bugs or issues causing QR code scanner not to work have been fixed.

Here is how you can update your Galaxy S23’s software easily:

Go to Settings.
Tap on Software update.
Tap on Download and install.

Wrapping Up

The built-in QR code scanning feature on Samsung Galaxy devices is being quite some time now. With the release of the new Galaxy S23, a lot of users have reported that they are seeing issues with the QR code scanner.

That is why we prepared this guide so we could help you with fixing the issue and we hope the solutions in this guide worked.

If you have any questions, leave a comment below. Our team will be happy to help.