Samsung Galaxy S22

How to Fix Smart Lock Not Working on Samsung S22

Cannot use smart lock on your Samsung Galaxy S22? Check this guide out!
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Smart Lock is a great feature that allows your device to remain unlocked when it’s in a trusted environment, like your home or car. It uses location data, connected devices, voice recognition, and other factors to determine whether it’s safe to stay unlocked. 

The problem is, some users have reported that the Smart Lock feature on their Samsung Galaxy S22 is not working as expected.

Most of the time, this issue arises due to a malfunction in Google Play services, and it can be fixed easily when applied the correct fix. 

So, in this guide, we will teach you the correct fixes through fix the smart lock not working issue on your Samsung Galaxy S22 smartphone. Let’s dive in!

Note: Solutions in this guide will work on any Samsung Galaxy S22 model (S22, S22 Plus, S22 Fe, and S22 Ultra models.)

Editor’s note: We created these instructions using a Samsung Galaxy S22 running Android 13. Depending on your device’s software version, some steps and menu positions may look slightly different.

In a hurry? Watch the video!

Fix 01: Restart the Device

The first step to resolve the smart lock not working is restarting your device. 

Restarting your device will refresh the system and close any unnecessary apps or services running in the background, which might be causing the Smart Lock to malfunction.

Follow these steps to restart your Samsung Galaxy S22:

  1. Press and hold the Power button and the Volume down button simultaneously.
Force restart samsung
  1. Once the power menu appears, tap on the Restart button.
  2. Wait for your device to restart.

After the device restarts, try using the Smart Lock again to see if it’s working.

Fix 02: Turn Off and On Smart Lock From Trust Agents

Trust Agents are security features that can perform certain actions when specific conditions are met. In this case, the Trust Agent (smart lock) can automatically unlock your device when it’s in a trusted location or connected to a trusted device. 

Refreshing the Smart Lock n the Trust Agents can resolve issues with its functionality. Therefore, if the previous fix didn’t work for you, then follow the steps below:

  1. Go to Settings.
  2. Scroll down and tap on Biometrics and security.
  3. Scroll down and tap on Other security settings.
Other security settings
  1. Once you’re in the Other security settings, Trust Agents. Tap on it.
Trust agents
  1. Toggle off Smart Lock, and restart your device.
Smart lock toggle off
  1. After restarting, go back to the Trust agent settings and turn Smart Lock back on.
Smart lock toggle on

Now check if Smart Lock is now working as expected.

Fix 03: Clear Google Play Services Cache

As we said in the beginning, the Smart Lock issue you are experiencing traces back to Google Play Services. This is because Google Play Services is responsible for the functionality of many features including the smart lock on your Galaxy S22 (since it is an Android device).

Therefore, you need to clear the cache of Google Play services. Because the cache can become old, outdated and become the root of the problem.

Here’s how to clear the Google Play Services cache:

  1. Navigate to the Settings.
  2. Scroll down and tap on Apps.
  3. In the list of apps, search for Google Play Services and tap on it.
  4. Now, tap on Storage.
Google play services storage
  1. Here, tap on Clear Cache.
Clear cache of google play services

After clearing the cache, restart your device and check if the Smart Lock feature is working correctly.

Fix 04: Do a Software Update

If the smart lock doesn’t work even after clearing the Google Play service’s cache, then the software your device runs on could be outdated and cause the issue. 

Samsung usually addresses software bugs and releases updates to fix them and enhance the performance of their devices. Therefore, try updating your Galaxy S22 to see if the problem gets fixed.

To update your S22’s software, follow these steps:

  1. Open the Settings.
  2. Go to Battery and device care.
Battery and device care
  1. Tap on Software update.
Software update
  1. Then, tap on Download and install.
Download and install
  1. Your device will check for updates. If an update is available, follow the notification and download the update. Then install.

Fix 05: Reset All Settings

As you may know, resetting all settings on your Galaxy S22 will revert all of your device’s system settings back to their factory defaults. While this will not delete any personal data or apps, it will remove any personalized settings, such as Wi-Fi passwords, paired Bluetooth devices, and other system preferences.

The reason this method works in resolving the Smart Lock issue is that it eliminates any potential conflicts or errors that may have arisen from modified settings.

Here’s how to reset all settings on your Samsung Galaxy S22:

  1. Head over to Settings.
  2. Go to General management.
  3. Tap on Reset.
Reset option samsung
  1. Tap on Reset all settings.
Reset all settings
  1. Confirm.

Once the process is complete, restart your Galaxy S22. Then, set up Smart Lock again and check if it’s working properly. 

Wrapping Up

We hope by using this guide you are able to resolve the Smart Lock issue on your Samsung Galaxy S22. 

If you have any further questions or if you’re facing any difficulties while following the steps, feel free to leave a comment below.

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The founder of and the tech nerd of the team. He is specialized in Android/iOS development and web development.

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